Program


Center Stage
Tuesday - November 14 - Morning
All times shown are EST (UTC -5).
9:00 AM
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11:30 AM
Executive Interview: Going for Global
Shifting its business mix and leveraging its leading brands globally is top of the agenda for this CEO as he tackles the challenges and ... [read more]
Matt Goldberg, CEO, TripadvisorInterviewer Linda Fox, Senior Reporter, PhocusWire
9:15 AM – 9:35 AM
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Tech Talk: Redefining the PMS
Hotels are diversifying beyond just selling rooms. This innovator is leading the way in adapting the PMS to make every inch of a space in a hotel ... [read more]
Richard Valtr, Founder, Mews System
9:35 AM – 9:45 AM
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Executive Panel: The Experience Economy
A room or rental are table stakes for travelers today. Can these companies go beyond and give consumers experiences they'll never forget?
Panelists Lindsay Liszewski, Vice President, Business Insight and Analytic Services, Choice Hotels InternationalOral Muir, VP Partnership Development & Global Distribution, HiltonAmir Segall, Commercial Director, AirbnbModerator Lorraine Sileo, Founder, Phocuswright Research and Senior Analyst, Phocuswright Inc.
9:45 AM – 10:10 AM
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Executive Panel: Beyond the Funnel
Ask these executives and they’ll tell you that social’s role in travel extends well beyond inspiration. But what that means in practice differs ... [read more]
Panelists Sanjay Bhatia, Travel Industry Director, MetaKelly Covato, U.S. Head of Travel, Snap Inc.Gary Morrison, CEO, Hostelworld Plc
10:10 AM – 10:35 AM
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Executive Interview: A Sea Change - Technology and the Cruise Experience
Transforming guest experiences through technology and innovation has been a hallmark of this executive's career. Hear how he plans to enhance the ... [read more]
John Padgett, President, Princess CruisesInterviewer Mitra Sorrells, Editor in Chief, PhocusWire
10:40 AM – 11:00 AM
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Tuesday - November 14 - Afternoon
All times shown are EST (UTC -5).
4:05 PM
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5:35 PM
Phocuswright Research: The State of Startups
What's up with startups? Analyzing how funding is holding up in 2023, highlighting regional and categorical trends, and what’s next.
Mike Coletta, Manager, Research and Innovation, Phocuswright Inc.
4:05 PM – 4:20 PM
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Executive Panel: The Boom is Dead. Long Live the Boom!
Just when investors were focusing on substance over hype, advances in AI seem ready to set off another boom cycle. Our panelists discuss funding ... [read more]
Panelists Amy Burr, President, JetBlue Technology VenturesKurien Jacob, Managing Director, Highgate Technology VenturesMia Morisset, Principal, InoviaModerator Mike Coletta, Manager, Research and Innovation, Phocuswright Inc.
4:20 PM – 4:45 PM
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Executive Panel: The Innovation Dilemma
Against the backdrop of evolving consumers and rapidly advancing technologies, two metasearch leaders discuss how they strive to stay ahead of the ... [read more]
Panelists John Mangelaars, CEO, SkyscannerJohannes Thomas, Managing Director and Chief Executive Officer, trivagoModerator Linda Fox, Senior Reporter, PhocusWire
4:45 PM – 5:10 PM
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Executive Interview: Going with the Flow
Maintaining momentum amid market uncertainty is not an easy task for travel marketers. Google shares its insights for staying nimble in a ... [read more]
Susie Vowinkel, Managing Director, Travel, Google LLCInterviewer Pete Comeau, Managing Director, Phocuswright Inc.
5:15 PM – 5:35 PM
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Wednesday - November 15 - Morning
All times shown are EST (UTC -5).
9:00 AM
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1:00 PM
Phocuswright Research: The Sustainability Gap: Belief vs. Behavior
Experts believe that travelers will rally behind sustainable options, yet overtourism and carbon-heavy travel options abound. So where is the ... [read more]
Madeline List, Senior Research Analyst, Phocuswright Inc.
9:00 AM – 9:15 AM
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Five Minutes of Fame
Hear from one of PhocusWire's Hot 25 Travel Startups for 2024.
9:40 AM – 9:45 AM
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Executive Interview: Taking Care of Business
There's been no time to rest since this veteran financier joined Expedia's C-suite at a time of unprecedented growth, challenges and innovation. So ... [read more]
Julie Whalen, Executive Vice President and Chief Financial Officer, Expedia GroupInterviewer Lorraine Sileo, Founder, Phocuswright Research and Senior Analyst, Phocuswright Inc.
9:45 AM – 10:05 AM
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Executive Panel: Airlines in Pursuit: Accelerating NDC
Airlines continue their carrot and stick approach with travel retailers while their quest to personalize and merchandise builds momentum. It's time ... [read more]
Panelists Neil Geurin, Managing Director, Airline Retailing, American Airlines Inc.Kathy Misunas, Founder & Principal, Essential IdeasKeith Wallis, Senior Director Distribution and Payments, Air CanadaModerator Norm Rose, Senior Technology and Corporate Market Analyst, Phocuswright Inc.
10:05 AM – 10:30 AM
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Executive Interview: Founders Keepers
It has been two decades since two friends revolutionized travel search and built a business with staying power. Hear their views on how things have ... [read more]
Paul English, Founder, Deets.comSteve Hafner, CEO, KAYAKInterviewer Lorraine Sileo, Founder, Phocuswright Research and Senior Analyst, Phocuswright Inc.
10:35 AM – 11:00 AM
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Executive Interview: On Top of the (Business Travel) World!
Exhilarating and exhausting aptly describe the last few years for business travel. Amid cyclical challenges, distribution shifts and competitive ... [read more]
Paul Abbott, CEO, American Express Global Business TravelInterviewer Charuta Fadnis, SVP, Research and Product Strategy, Phocuswright Inc.
11:30 AM – 11:50 AM
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Five Minutes of Fame
Hear from one of PhocusWire's Hot 25 Travel Startups for 2024.
11:50 AM – 11:55 AM
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Executive Panel: Street Talk
Phocuswright's signature session dedicated to the intersection of finance, investment, M&A, IPOs and the world's largest industry - travel, ... [read more]
Panelists Helane Becker, Managing Director, TD CowenNaved Khan, Managing Director, B. Riley SecuritiesMark Mahaney, Senior Managing Director, EvercoreModerator Jake Fuller, Managing Director and Digital Services Analyst, BTIG, LLC
11:55 AM – 12:20 PM
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Tech Talk: Coming Soon to a Doorstep Near You
After successfully launching in Ireland, this trailblazer is set to capture new markets.
Bobby Healy, CEO and Founder, Manna Drone Delivery
12:20 PM – 12:30 PM
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Executive Panel: Digital Identity Becomes Reality
The future is here when it comes to digital identity for travel, with the tiny island of Aruba a global leader in implementing this type of ... [read more]
Panelists Heather Dahl, CEO, Indicio.techDangui Oduber, Minister of Tourism and Public Health, ArubaMichael Zureik, Director of Digital Identity, SITAModerator Robert Cole, Senior Research Analyst, Lodging and Leisure Travel, Phocuswright Inc.
12:35 PM – 1:00 PM
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Wednesday - November 15 - Afternoon
All times shown are EST (UTC -5).
2:00 PM
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5:00 PM
Phocuswright's Hall of Fame
Recognizing their contributions to the industry, Phocuswright welcomes the newest inductees into its Hall of Fame.
2:00 PM – 2:05 PM
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Executive Panel: Bridge Series - Improving Travel Through Human-Machine Collaboration
Travel enriches our souls and allows us to experience new places, cultures and traditions. Building off of the learnings from WiT’s Global Travel ... [read more]
Panelists Schubert Lou, COO, Trip.comDamian Scokin, CEO, Despegar.com Inc.Moderators Pete Comeau, Managing Director, Phocuswright Inc.Siew Hoon Yeoh, Founder, WIT and Editorial Director, Northstar Travel Group Asia
2:05 PM – 2:35 PM
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Five Minutes of Fame
The winning pitch from Phocuswright and WiT's Global Startup Pitch!
2:35 PM – 2:40 PM
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Executive Panel: AI - Exploits and Explanations
In theory AI will dramatically alter all aspects of travel, but in practice what have we really learned? Technology leaders share early results ... [read more]
Panelists Tom Kershaw, Chief Product & Technology Officer, TravelportSanjay Mohan, CTO, MakeMyTripChristian Spannbauer, CTO Lufthansa Digital Hangar, Lufthansa GroupModerator Norm Rose, Senior Technology and Corporate Market Analyst, Phocuswright Inc.
2:40 PM – 3:05 PM
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Executive Panel: Super Connected
Combining multiple tasks into one app sounds convenient, but do customers want it? Businesses keep adding onto their apps in hopes of keeping ... [read more]
Panelists Guido Becher, Global Head of Travel, RappiLoren Kosloske, Head of Growth & New Products - Airports & Travel, UberModerator Mitra Sorrells, Editor in Chief, PhocusWire
3:05 PM – 3:30 PM
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Five Minutes of Fame
Hear from one of PhocusWire's Hot 25 Travel Startups for 2024.
3:35 PM – 3:40 PM
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Executive Interview: Tours, Activities and Experiences: Aiming High
Tours, activities and experiences have long been seen as travel's next frontier for aggregation and consolidation. But despite a few notable ... [read more]
Ben Drew, President, ViatorJohannes Reck, CEO & Co-Founder, GetYourGuideInterviewer Douglas Quinby, CEO, Arival
3:40 PM – 4:05 PM
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Executive Panel: The Future of the Trip is Generative
Generative AI exploded into consumer consciousness and forced travel companies to accelerate their thinking on ways they could leverage the ... [read more]
Panelists Prashant Bhugra, Head of Travel, MicrosoftGilles Trantoul, VP Product Marketing and Portfolio Strategy, AmadeusModerator Robert Cole, Senior Research Analyst, Lodging and Leisure Travel, Phocuswright Inc.
4:05 PM – 4:30 PM
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Five Minutes of Fame
Hear from one of PhocusWire's Hot 25 Travel Startups for 2024.
4:30 PM – 4:35 PM
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Executive Interview: The Path Forward
They defied the pandemic with a business shift that favored fintech, but how can this aspirational travel leader build bookings to win over the ... [read more]
Frederic Lalonde, CEO & Co-Founder, Hopper Inc.Interviewer Siew Hoon Yeoh, Founder, WIT and Editorial Director, Northstar Travel Group Asia
4:40 PM – 5:00 PM
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Note: All conference information (including program, speakers, etc.) is subject to change without notice.