Frequently Asked Questions

Registration Information

Can I register in person at the event?
Yes, registrations are accepted onsite, however we encourage you to register early to receive valuable conference information and to take advantage of the pre-conference networking opportunities available to registered attendees on the My Conference attendee portal.

No discounts apply to early-bird registration pricing.

Is a group discount available?
No discounts apply to early-bird registration pricing.

Will The Phocuswright Conference close registration at any point?
Due to the popularity of the event, we recommend that customers register early as there is always the possibility that the event will sell out.

What is included in my registration fee?
The registration fee allows access to all events and functions during the event and includes: conference materials, receptions, meals and breaks as specified in the program.

Does the registration fee include travel costs for the conference?
All travel costs including air and hotel accommodations are the responsibility of the attendee. Phocuswright has secured a block of rooms at the conference rate at the host hotel. Rooms in the conference room block are reserved for conference attendees. Detailed hotel information including a link and instructions to book your reservation at the host hotel are included in the registration confirmation.

How is my registration confirmed?
After completing registration, you will be routed to a confirmation page that will allow you to add the event to your calendar, print a receipt, edit your registration, as well as view a map and directions. In addition, you will receive a confirmation email with your registration information.

What forms of payment do you accept for the conference fee?
Registration payment is by charge card. View all payment details and rules in the registration terms and conditions section here.

If I can’t attend, can I transfer my registration?
Registrations may be transferred to another employee in your company and requests for transfers of registration fees must be made in writing. View the ticket transfer information in the registration terms and conditions section here.

What if I have to cancel?
Canceled registrations that are eligible to receive a credit memo must be canceled in writing. View all ticket cancellation rules in the registration terms and conditions section here.

My credit card won’t process.
Credit card processing problems are generally caused by a mismatch in the billing address of the credit card holder. Check that the address entered matches the billing address listed with your credit card provider or contact your credit card provider to authorize the charge.

My registration timed out, do I have to re-enter all of my information?
The system will save all of the information you have previously entered. Simply enter the email address that you used to begin the registration and the password created during the initial registration and the fields will populate with the data entered.

Do you offer a Center Stage only ticket?
We do not offer a Center Stage only ticket. We have found that attending all days of the event offers the best conference experience and provides the best value for our attendees.

Do you offer an exhibit hall only ticket?
We do not offer an exhibit or expo access only ticket. Conference tickets are based around attending all days of the event and provide access to all sessions, functions and receptions during the event. The exhibit hall and theater are accessible to all attendees with the ability to move freely about the event. Many of the meals and receptions are hosted on the exhibit floor.

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How can I book a reservation at the host hotel?
Reservations within the conference room block at the host hotel are reserved for registered conference attendees. Your conference registration confirmation email contains a link to make your online hotel reservation in the conference room block.

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General Conference Information

Social Networking
The Phocuswright Conference offers many opportunities to network, and socialize with fellow attendees. Relax with your colleagues and newfound friends at a variety of functions. Refer to the program for times and locations.

How can I see a list of who is attending?
Networking with other conference attendees is available through the attendee platform which will be open to all registered attendees approximately 3 weeks prior to the start of the event. From the platform you will have access to a list of registered attendees who have opted into the networking platform. The attendee list is searchable by a number of different criteria. You can view a list of companies currently attending on our conference site here.

Will I have the opportunity to connect with other registered attendees prior to the event?
The My Conference attendee portal will be available to all registered attendees prior to the event. Through the conference portal, you will be able to network with other attendees before, during and after the event. All registered attendees will receive email notification and instructions for accessing portal when it is live.

Is there a dress code?
We suggest business casual attire as appropriate for the event. We recommend you dress as you feel comfortable and remember a jacket or sweater for the air-conditioned theater and exhibit hall.

Conference Credentials
Your badge is your "ticket" into all conference activities (sessions, exhibitions, meals and receptions). Badges must be worn at all times and are not transferable at any time.

Will speaker presentations be available after the event?
Speaker presentations will be available post-conference on the My Conference attendee portal. All registered attendees will receive an email with instructions for accessing the speaker presentations after the event. Please note: we must have the speaker's permission to post their presentation.

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Contact Us

General Registration

Speaker or Innovator

Current Sponsors and Exhibitors

Interested in Sponsoring or Exhibiting

Phocuswright Innovation

Interested in Speaking
If you would like to submit a request to speak as a keynote presenter, panelist or Talkbacker for Center Stage, please click here to submit an application.

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