Program

View all program sessions – here

Tuesday November 13
All Day
Exhibitor Showcases and Networking Lounge Open Platinum Ballroom & Foyer
The showcase is open for business and abuzz with activity. Meet the Summit demonstrators and connect with exhibitors one-on-one!
8:00 AM – 7:00 PM
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Phocuswright Reception Desk Open Studio 3 Foyer, Level 3, JW Marriott Hotel
Register or check in, and collect your conference materials. Phocuswright Reception is the go-to spot for all your needs.
8:00 AM – 7:00 PM
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Rise & Shine
Breakfast and Networking Platinum Ballroom & Foyer
8:00 AM – 9:00 AM
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Summit
Sessions take place in the Theater, Platinum Ballroom (JW Marriott at L.A. LIVE). Other locations are noted. All times shown are PST (UTC -7).
Welcome to The Phocuswright Conference
Summit, presented by Brand USA - VisitTheUSA.com, showcases the best startup and emerging companies selected by industry experts and Phocuswright ... [read more]
Lorraine Sileo, Senior Vice President, Research and Business Operations, Phocuswright Inc.
9:00 AM – 9:05 AM
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Welcome to Summit
Summit, presented by Brand USA - VisitTheUSA.com, showcases the best startup and emerging companies selected by industry experts and Phocuswright ... [read more]
Pete Comeau, Senior Vice President, Sales and Marketing, Phocuswright Inc.
9:05 AM – 9:15 AM
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Situm Indoor Positioning
Indoor navigation technology for the traveler. Indoor workforce and asset-tracking technology to boost productivity.
Presenter Gregory Botanes, CCO and Vice President, Situm Indoor Positioning
9:15 AM – 9:25 AM
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Teckst, Inc.
Teckst empowers travel brands to text with their customers in real time using flexible CRM integrations.
Presenter Dan Gesser, Chief Revenue Officer, Teckst, Inc.
9:25 AM – 9:35 AM
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Futurestay
The smartest way to connect vacation rentals to everything - channels, guests, payments and their own brand.
Presenter S. Philip Kennard, CEO & Co-Founder, Futurestay
9:35 AM – 9:45 AM
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Baarb
This enterprise B2B platform is helping global travel brands deliver hyper-relevant search results based on travelers' preferences.
Presenter Barbara Parshall, CEO, Baarb
9:45 AM – 9:55 AM
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Skylark
What's the future of luxury travel? It's what we all want: convenience, transparency, value, service - and amazing vacations.
Presenter Paul Tumpowsky, CEO, Co-Founder, Skylark
9:55 AM – 10:05 AM
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TripElephant
Full service travel digital marketing solution.
Presenter Misha Plotkine, Founder, TripElephant
10:05 AM – 10:15 AM
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Sleepbox, Inc.
Sleepbox is a technology-driven micro-hotel providing frictionless, autonomous, affordable, private and safe housing during travel.
Presenter Mikhail Krymov, CEO, Sleepbox, Inc.
10:15 AM – 10:25 AM
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XTrader
XTrader offers connected TV and digital video as customer acquisition channels in China.
Presenter Yeojoon Yoon, Executive Vice President, International Business, XTrader
10:25 AM – 10:35 AM
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SafeTravelRx Inc.
Connecting travelers to on-demand assistance, transmitting location and medical information to emergency responders.
Presenter Ron DiLeo, Co-Founder and CEO, SafeTravelRx Inc.
10:35 AM – 10:45 AM
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Airside Mobile, Inc.
Airside's new privacy-by-design, consumer-centric ID platform offers a faster path to deploying biometrics in travel.
Presenter Hans Miller, CEO, Airside Mobile, Inc.
10:45 AM – 10:55 AM
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ConnexPay
ConnexPay is transforming how travel companies accept cards & pay for travel to save millions of dollars in fees.
Presenter Bob Kaufman, Founder & CEO, ConnexPay
10:55 AM – 11:05 AM
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Networking Break Platinum Ballroom & Foyer
11:05 AM – 11:25 AM
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uBingo Technology
This smart device and system activates hotel customers' in-house consumption ability and improves guest experiences.
Presenter Zheng Tan, CEO, uBingo Technology
11:25 AM – 11:35 AM
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Viselio
Viselio is a digital visa service, cutting the time to apply for a visa from several hours to just a couple of minutes.
Presenter Niklas Zeller, CEO & Co-Founder, Viselio
11:35 AM – 11:45 AM
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Arise Travel
Arise is a blockchain-based distributed network for hotels and the ecosystem of products and services around them.
Presenter Nadim El Manawy, CEO, Arise Travel
11:45 AM – 11:55 AM
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Rentals United
Discover how the vacation rental industry is drawing off new tech and how we propose to create the most advanced automation platform the sector has ... [read more]
Presenter James Burrows, CEO, Rentals United
11:55 AM – 12:05 PM
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Vivere.travel
Vivere.travel transforms your vacation vision into reality. A personalized, interest-based, visual travel guide.
Presenter Matteo De Santis, CEO, Vivere.travel
12:05 PM – 12:15 PM
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PerfectStay
Big brands can fully realize their potential for packaged travel sales with this B2B travel operator.
Presenter Raphael Zier, Co-Founder & President, PerfectStay
12:15 PM – 12:25 PM
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TripStack
A simple and cost-effective API provides the best LCC fares and virtual interlining to OTAs and traditional travel agencies.
Presenter John Boguslawski, CEO, TripStack
12:25 PM – 12:35 PM
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ZUZU Hospitality Solutions
ZUZU HS shows how a people-centric approach delivers revenue maximization from its pricing and distribution technology.
Presenter Dan Lynn, Co-Founder, ZUZU Hospitality Solutions
12:35 PM – 12:45 PM
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AllSeated
Genuine virtual reality that provides venues with the highest ROI in the history of event technology.
Presenter Yaron Lipshitz, CEO, AllSeated
12:45 PM – 12:55 PM
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Lola.com
Lola.com provides companies the visibility and control they want, while giving travelers the amazing experience they need.
Presenter Rachel Neasham, Director of Product, Lola.com
12:55 PM – 1:05 PM
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Perfect Price
The dynamic pricing platform that uses AI and machine learning to maximize profitability in an increasingly digital world.
Presenter Alex Shartsis, CEO and Co-Founder, Perfect Price
1:05 PM – 1:15 PM
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Lunch
HSMAI Hospitality Marketing ThinkTank + Lunch Sponsored by: J.D. Power and Marketo, Inc. Gold Ballroom
Join us for an interactive ThinkTank - including lunch - to explore hospitality marketing innovation. Featuring top hospitality companies, the ... [read more]
12:45 PM – 2:45 PM
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Networking Lunch Sponsored by: Hertz and Recruit Co., Ltd. Diamond Ballroom
1:15 PM – 2:15 PM
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Launch
Sessions take place in the Theater, Platinum Ballroom (JW Marriott at L.A. LIVE). Other locations are noted. All times shown are PST (UTC -7).
Welcome to Launch
Fourteen established companies, selected by Phocuswright technology analysts, showcase new products and ideas changing the way we book, search, ... [read more]
Pete Comeau, Senior Vice President, Sales and Marketing, Phocuswright Inc.
2:15 PM – 2:20 PM
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App in the Air, Inc.
Introducing personalized air booking: tailored search results that are 'biased' towards the user.
Presenter Bayram Annakov, CEO, App in the Air, Inc.
2:20 PM – 2:30 PM
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Fareboom.com
Thriving on data: What triggers purchase decision moments? Can you cut CAC by 33%? Can post purchase support run by itself?
Presenter Marko Cadez, Founder and CEO, Fareboom.com
2:30 PM – 2:40 PM
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AirHelp LTD
Machine learning: AirHelps' bots in charge of handling claims.
Presenter Kasper Rasmussen, VP of Strategic Partnerships, AirHelp LTD
2:40 PM – 2:50 PM
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Livn
Through a single integration with Livn API, our B2B partners can connect to 15,000 tour operators with over 700,000 global tours and activities.
Presenter Mark Rizzuto, CEO, Livn
2:50 PM – 3:00 PM
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Affirm
Affirm allows your customers to pay for their trips over time via monthly installments offered at the point of sale.
Presenter Sara Wyman, VP of Travel, Affirm
3:00 PM – 3:10 PM
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Odysseus Solutions
A mobile-ready booking engine to dynamically build cruise packages using individual flight schedules, transfer times and cruise departures.
Presenter Monish Luthra, President & CEO, Odysseus Solutions
3:10 PM – 3:20 PM
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Sift Science
Sift Science's loyalty fraud prevention tool protects not only your brand but also your customers' hard-earned rewards.
Presenter Jeff Sakasegawa, Trust & Safety Architect, Sift Science
3:20 PM – 3:30 PM
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Amadeus
Introducing the industry's first content management and distribution solution for personalized media.
Presenter David Trastour, Head of Amadeus Video Solutions, Amadeus
3:30 PM – 3:40 PM
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Kiwi.com
Harnessing the power of Virtual Interlining we have gone further and made our suite of travel technology platforms available to travel agents and ... [read more]
Presenter Oliver Dlouhy, CEO, Kiwi.com
3:40 PM – 3:50 PM
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PKFARE
A B2B travel marketplace driven by machine learning technology crashes the barriers and flats the trades in travel industry.
Presenter Jason Song, Founder and CEO, PKFARE
3:50 PM – 4:00 PM
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iinside
Learn how this travel API platform creates better, data-driven travel experiences for OTA, rideshare and airline apps.
Presenter Sam Kamel, President & CEO, iinside
4:00 PM – 4:10 PM
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QUICKET.IO
Innovation in travel is challenging because underlying platforms have limited capabilities. Quicket demonstrates what could be possible if there ... [read more]
Presenter Djois Franklin Sronipah, CEO, QUICKET.IO
4:10 PM – 4:20 PM
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Uplift, Inc.
Uplift is the leading provider of flexible, seamless, pay-over-time consumer financing solutions for the travel industry.
Presenter Brian Barth, CEO, Uplift, Inc.
4:20 PM – 4:30 PM
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Tinyclues
Tinyclues' AI-first solution reinvents how marketers work while doubling their campaign revenue and improving the customer experience.
Presenter David Bessis, Founder, CEO, Tinyclues
4:30 PM – 4:40 PM
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Networking Break Platinum Ballroom & Foyer
4:40 PM – 5:00 PM
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Tech Talk: Voice in Travel - Is it All Talk?
2018 has been a big year for smart speakers: Device ownership surged in the U.S., and Alexa for Hospitality marked a rare travel-specific play by ... [read more]
David Berger, Co-Founder and CEO, Volara
5:00 PM – 5:15 PM
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Tech Talk: Devil’s in the Data
His MIT blackjack team inspired the bestseller Bringing Down the House and the movie 21. He’s since gone on to work at ESPN and found a management ... [read more]
Jeff Ma, SVP of Product & Analytics, Duetto
5:15 PM – 5:30 PM
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Executive Roundtable: Tours and Activities
It's the activities on the ground that inspire travelers to go places. More travelers buy a tour, activity or attraction ticket on trips than any ... [read more]
Panelists Ruzwana Bashir, Founder and CEO, PeekJonne De Leeuw, Principal, HPE Growth CapitalEric Gnock Fah, Co-Founder & COO, KlookJack Louis, President, Fat Tire ToursModerator Alice Jong, Research Manager, Phocuswright Inc.
5:30 PM – 5:55 PM
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Summit Awards Ceremony
The pitches are done, the votes are tallied and the trophies are polished. We'll announce the startup and emerging award winners/runners-up: ... [read more]
5:55 PM – 6:00 PM
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Cocktails
Phocuswright Innovation Cocktail Reception Sponsored by: Airlines Reporting Corporation (ARC) Platinum Ballroom & Foyer
6:00 PM – 7:00 PM
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Note: All conference information (including program, speakers, etc.) is subject to change without notice.