Generating revenue has never been more challenging for the travel industry, but this isn't the first time that people have been reluctant to travel. Using the current downtime to invest in new technologies can help airlines, hotels and tourism companies prepare for a near-future when customers are ready to travel again. When demand does pick back up, more bookings will mean greater fraud threats, especially for businesses that aren't able to adapt to real-time changes in consumer behavior. How can this industry scale up business with so much uncertainty about timing, demand and competition? In this session, we will discuss:

  • The current state of fraud within the travel, tourism and hospitality sector

  • Tactics for ensuring responsiveness to new buying patterns and new customers

  • Why leveraging machine learning technology is key to staying ahead of the curve