Edward Silver

Chief Technology Office, Corporate Brands
Flight Centre Travel Group Limited

Edward Silver Chief Technology Office, Corporate Brands
Edward Silver leads corporate brands in the Americas and drives the continued design, development and implementation of technology solutions for its business travel and MICE brands, FCM Travel Solutions, Corporate Traveler, cievents and Stage & Screen Travel Services in the Americas. Silver’s extensive career in travel technology, product innovation and marketing spans almost 25 years in diverse senior roles. These include six years as SVP of Operations at Global Business Travel Association (GBTA) and nine years as Co-Founder and Chief Operating Officer at Lodging.com where he spearheaded growth of the business from a directory of hotels to a leading booking platform for over 30,000 properties worldwide. Silver also has significant expertise in strategic technology and product consultancy for wide-ranging companies in the leisure and business travel sectors including Travelport, Gulliver’s Travels and Leading Hotels of the World.

Sessions

Thursday, November 21, 2019
12:30 PM – 12:55 PM

Executive Roundtable: A Segment of One - Have We Arrived?

Better technology, not least of all AI, is unlocking the power of data to tailor and target like never before. Providers are growing more confident in their ability to match travelers with the right offers, to surprise and delight in-trip, and to create deeper satisfaction. How far are we from a frictionless end-to-end journey that meets all of the traveler’s unique needs? To what extent do travelers want this, and how should travel providers be considering the need for privacy and security in the equation?

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