The place to meet for the hospitality industry

The hospitality and lodging sector is well represented at The Phocuswright Conference. Attendees will have the opportunity to hear from and meet with numerous executives, innovators and investors who directly interface with the hotel industry.

This event is ideal for forward-thinking general managers, leaders in revenue and yield management, e-commerce, marketing, sales and asset management who want to maximize yields and improve guest experiences.
Hoteliers, Distributors, Partners and Competitors:

All in one place. This is where the most successful and influential companies and leaders in the lodging sector interact to create new partnerships, exchange ideas and understand what competitors are doing.

If you are a hotelier, please email us to benefit from discounted hotelier pricing:

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The following sessions are specifically geared toward the lodging industry: 

  • Hospitality Marketing Innovation ThinkTank
    Phocuswright and HSMAI host the second ThinkTank bringing to life hospitality marketing innovation with real-world examples. HSMAI presents winners of its 2019 Adrian Awards to share their unique case studies, successful initiatives and winning strategies – leading to lively discussion. Learn more here.
  • Executive Roundtable: Hotel Strategies 2020 - Taking Control
    Lisa Checchio, Chief Marketing Officer, Wyndham Hotels & Resorts
    Alexander Pyhan, VP, Distribution, Marriott International

    Hotels are ramping up their tech to improve targeting, reward customers, make smarter distribution choices and offer a differentiated guest experience. How are they doing? Hear from some the industry’s key players in hotel marketing as they discuss their strategies, successes and challenges.
  • Executive Interview: American Express Global Business Travel
    Greg O'Hara, Executive Chairman, Amex GBT; Founder & Senior Managing Director, Certares

    Greg O’Hara sits in a unique position, as a top executive at the world’s largest travel management company, American Express GBT; and the founder of investment firm Certares, with investments in cruise, packaged travel and more. Find out what’s up next for Amex GBT, and what O’Hara sees on travel’s horizon.
  • Keynote: OYO Hotels & Homes
    Ritesh Agarwal, Founder & CEO, OYO Hotels & Homes

    What originated as a virtual online brand aggregating independent budget hotels in India has evolved into a hospitality chain that leases and franchises properties in India, China, Japan, Southeast Asia, the Middle East, Europe and — new this year — the U.S. Only six years since its founding, OYO reports growth that would make it one of the world’s biggest hospitality chains. Hear Ritesh Agarwal on how he has led this upstart unicorn, and how he plans to keep expanding its size and influence.
  • Keynote + Executive Interivew: Kara Swisher
    Kara Swisher, Editor at Large of Recode; Host, Recode Decode Podcast; Executive Producer, Code Conference

    Disruptive technology is the holy grail of the travel industry, but where is true innovation to be found? Acclaimed tech journalist Kara Swisher has interviewed hundreds of tech execs, politicians, celebrities, social activists, and other high-profile movers and shakers intent on changing the world. She examines the contours, impact and future of innovation.
  • Innovation Summit and Launch
    Phocuswright is travel's stage for innovation. The demonstrating companies represent the most innovative in two categories: Innovation Summit (young companies) and Launch (established companies). The program is packed with market-changing innovations presented in a fast-paced, no-holds-barred environment.
  • Breakout sessions that advance the industry
    This is where the industry transforms theory into practice. During breakouts, attendees receive educational content from industry leaders in an intimate, interactive environment to discover, learn and hone skills.
    • Travel EQ: Bridging the Gap between High-Tech & High-Touch Presented by American Express
      With more people traveling and overwhelming options available, travelers are looking for help to create personalized experiences. Learn best practices to be a trusted advisor and drive customer loyalty.  
    • Exploring Traveler Trends by Generation & Geography Presented by Expedia Group Media Solutions
      New research looks at the latest traveler trends and what influences travel decisions across generations around the world - from the established Baby Boomers to the newest Generation Alpha.
    • Get Ready for 5G to Transform Travel and Hospitality Presented by Luxoft
      5G is set to transform travel and tourism. Virtual reality, robots, AI and IoT-enabled venues will provide the ultimate in luxury experiences to all guests. Learn how to get ready for 5G!
    • Outsmart Competitors Who Scrape Your Data Presented by PerimeterX
      Competitors scrape your website to steal pricing data, content and intellectual property to use against you. Learn strategies to identify, outsmart and manage these sophisticated scraping bots.
    • Multi-Channel Marketing in a World of Walled Gardens Presented by Sojern
      In this session, travel marketers learn innovative strategies to better manage multi-channel digital marketing campaigns across walled gardens like Google, Facebook and Apple.
    • How to Win at Travel Marketing in the Age of Google and Expedia Presented by Tinyclues
      As industry giants invest heavily in marketing and advertising, many travel and hospitality brands struggle to get share of voice. Outsmart the competition with your most valuable asset: your customers.
    • Successful Travel Marketplace Payments Can Walk and Chew Gum at the Same Time! Presented by YapStone
      The better your payments work for you, the bigger and faster your business can grow. Learn how to create a stellar customer experience and build trust so you can successfully process complex payments.
    • Visual Inspiration for the Experience of a Lifetime Presented by Pinterest
      Join Pinterest to uncover the power of visual search in every step of the travel journey. Learn how to craft visual content that inspires people to build their ultimate travel experiences.
    • Understanding the New Path to Purchase Presented by SimilarWeb
      Explore trends in digital shopping for lodging in light of growth from Google Travel and the vacation rental segment.
    • Taking Your Global Business into Local Markets Presented by WEX
      Achieving global reach in fragmented and changing local landscapes can be difficult. Hear the practical side of creating a frictionless payment experience for travelers as they travel to all destinations around the world.
    • The best payment experience: Are we there yet? Or have we gone too far? Presented by Worldpay from FIS
      For years, we have tried to optimize the payment experience, with invisible payments as the ultimate goal (e.g., Uber). But for some, this has gone too far. Regulators are keen to make payments “safer” and customers more aware of what they pay and when with regulations like PSD2 and Strong Customer Authentication. The challenge is: How do you, as travel providers, satisfy both with the best possible payment experience? Explore payment experience and learn how omni-channel solutions, tokenization and biometric authentication can help your company to enhance the user experience.
  • Plus, it's a benefit to the hotel sector to hear from Booking Holdings' Glenn Fogel, TripAdvisor's Stephen Kaufer and much more. There are numerous companies and attendees presenting the latest tech innovations and more that the hotel sector must keep top of mind.

See the full program here.

In addition to the unprecedented networking opportunities, hospitality and lodging executives should expect:

  • Like-minded hotel industry influencers and impactful leaders
  • Potential investors and partners 
  • The latest innovations impacting the traveler lifecycle
  • Research presentations and sessions geared towards the evolving accommodations market
  • The leading intermediaries and business partners distributing lodging products
  • Valuable sessions on how the broader digital travel market impacts lodging

Lodging/related sector attending companies:

Hotels & Resorts
  • Amarante Hospitalidade
  • Balmoral Resort
  • Club Quarters
  • DAYBREAKHOTELS
  • Hilton Grand Vacations
  • Hilton
  • HotelGG China
  • HSMAI
  • IHG
  • Kiwi Collection
  • MGM Resorts International
  • Monreale Hotels
  • Outrigger Hospitality Group
  • OYO
  • Playa Hotels & Resorts
  • Radisson Hotel Group
  • RedDoorz
  • Rydges Auckland
  • The Set Hotels
  • Transamerica Hospitality Group
  • Wyndham Hotels & Resorts
See the all attending companies here.
Private Accommodation
  • Airbnb
  • AllTheRooms
  • Awaze
  • Booking.com
  • Casamundo GmbH
  • Guesty
  • Inspirato
  • Inter Chalet GmbH
  • Interhome AG
  • NOVASOL A/S
  • OYO Vacation Homes
  • RCI
  • Endless Vacation Rentals
  • VacayHome Connect
  • Vrbo
  • Evolve Vacation Rental
  • TurnKey Vacation Rentals
  • Vtrips
  • RedAwning
  • Futurestay
  • Transparent
  • AirDNA
Others
In addition to your industry peers, the most influential companies directly impacting your distribution are fully engaged at the Phocuswright Conference. Partners from travel agencies, OTAs, TMCs, metasearch, search and GDSs are joined by technology disruptors, innovators and upstarts focused on enhancing the guest experience and maximizing profitability.

Hotels & accommodations related research:

Our research is the foundation that drives the program content. This list of reports related to the lodging and accommodations segment was curated by our team of analysts.

Take advantage of special pricing!

If you are a hotelier, please email us to benefit from discounted hotelier pricing: [email protected]
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