View the program – separated by day – HERE.

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Monday, November 6

Cocktails

8:30 PM - 10:00 PM
8:30 PM – 10:00 PM
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Kick-Off Cocktail Reception

Sponsored by: Allianz Global Assistance USA and Travelport

Diplomat Lobby

All Day

2:00 PM - 10:00 PM
2:00 PM – 10:00 PM
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Phocuswright Reception Desk Open

Diplomat Lobby

Register or check in, and collect your conference materials. Phocuswright Reception is the go-to spot for all your needs.

Tuesday, November 7

Rise & Shine

8:00 AM - 9:00 AM
8:00 AM – 9:00 AM
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Breakfast and Networking

Sponsored by: American Airlines

Exhibitor Showcase, Great Hall, 3rd Floor, Convention Center

Summit – Presented by Brand USA

9:00 AM - 11:15 AM

Sessions take place in the Theater of the Great Hall, 3rd floor of the Convention Center. Other locations are noted.
All times shown are EST (GMT -5 hours).

9:00 AM – 9:05 AM
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Welcome to The Phocuswright Conference

Lorraine Sileo, Senior Vice President, Research and Business Operations, Phocuswright Inc.

9:05 AM – 9:15 AM
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Welcome to Summit

Summit showcases the best startup and emerging companies selected by industry experts and Phocuswright technology analysts.

Pete Comeau, Senior Vice President, Sales and Marketing, Phocuswright Inc.

9:15 AM – 9:25 AM
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Mileslife

Mileslife is an innovative mileage-earning app to connect airlines, merchants, consumers and banks.

Presenter
Troy Liu, Founder and CEO, Mileslife

9:25 AM – 9:35 AM
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Redeam

Redeam solves a multi-billion dollar problem by eliminating paper vouchers from the Tours & Attractions industry.

Presenter
Leith Stevens, Vice President, Business Development, Redeam

9:35 AM – 9:45 AM
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conichi

Defining tomorrow’s hospitality: The future of hotels and how digitization can change the travel industry.

Presenter
Maximilian Waldmann, Founder & CEO, conichi

9:45 AM – 9:55 AM
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ConnexPay

Visually see ConnexPay re-invent how travel companies accept cards and pay for travel to save hundreds of thousands of dollars.

Presenter
Bob Kaufman, Founder and CEO, ConnexPay

9:55 AM – 10:05 AM
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Bidroom.com

Bidroom brings fairness to the hospitality industry with a 0% commission booking platform and discounted room prices.

Presenter
Michael Ros, CEO, Bidroom.com

10:05 AM – 10:15 AM
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Splitty Travel

Splitty's unique hotel deals help travelers find lower prices by improving how hotels utilize their inventory.

Presenter
Eran Shust, Co-Founder and CEO, Splitty Travel

10:15 AM – 10:25 AM
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Waylo

This first hotel price prediction app is like Hopper for hotels.

Presenter
Angik Sarkar, Chief Executive Officer, Waylo

10:25 AM – 10:35 AM
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Beach-Inspector.com

The first metasearch tailored to the needs of beach holiday tourists.

Presenter
Anton Werner, Co-Founder, Beach-Inspector.com

10:35 AM – 10:45 AM
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Pablow Inc.

Travel insurance isn't innovative. Pablow is flipping this perception via AI and automation in the vacation rental market.

Presenter
Steve Sherlock, Co-Founder and CEO, Pablow Inc.

10:45 AM – 10:55 AM
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Maidbot

There are many issues in housekeeping surrounding costs, injuries, and guest satisfaction. Maidbot intends to solve these issues through…

Presenter
Cody Martin, Vice President of Key Accounts, Maidbot

10:55 AM – 11:05 AM
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CONZTANZ

Reduce data complexity and augment experience intensity with the first independent data agility platform for the air industry.

Presenter
Philippe Der Arslanian, Acting CMO & Head of U.S. Business Development, CONZTANZ

11:05 AM – 11:15 AM
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Mezi

Mezi, an AI-powered personal travel assistant, arms TMCs, corporates and travel agents with the most advanced AI for travel.

Presenter
Johnny Thorsen, Vice President, Travel Strategy & Partnerships, Mezi

Workshops

11:45 AM - 12:20 PM

Workshop sessions take place in the Regency and Atlantic ballrooms, 2nd floor of the Convention Center. All times shown are EST (GMT -5 hours).

11:45 AM – 12:20 PM
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Creating Intelligent Travel Experiences: Leveraging the “I” in AI

Presented by: WNS Global Services

The dynamic travel industry now focuses on personalization and creating content-rich experiences. Travel organizations are using artificial…

Presenter
Deepak Gupta, Business Unit Leader - Travel, Shipping & Logistics Service, WNS Global Services

11:45 AM – 12:20 PM
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Global Payments Report: Travel Trends and E-Commerce Data

Presented by: Worldpay

Gain exclusive access into the 2017 Global Payments Report. Explore new trends in travel and how consumers are paying online globally. You’ll also…

Presenter
John O'Brien, Vice President Business Development, Worldpay

11:45 AM – 12:20 PM
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Optimizing Metasearch on Mobile: Follow the Consumer Journey

Presented by: Button

Mobile’s explosive growth has created a shift in how metasearch giants evaluate consumer bookings. More than half of travel-related browsing now…

Presenter
Mike Dudas, Co-Founder and CRO, Button

11:45 AM – 12:20 PM
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The Power of Data and Digital: The Smarter Way for Traveler Marketers

Presented by: Conversant

You know all the actions your travelers take when they engage with your brand. But what about the wealth of other actions they take and purchases…

Presenters
Nancy Hall, Senior Vice President, Travel Solutions, Conversant
Jason Simon, Sr. Vice President, Sales, Epsilon

Lunch

12:20 PM - 1:40 PM
12:20 PM – 1:40 PM
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Networking Lunch

Sponsored by: Hertz

Grand Ballroom, 2nd Floor, Convention Center

Workshops

1:40 PM - 2:50 PM

Workshop sessions take place in the Regency and Atlantic ballrooms, 2nd floor of the Convention Center. All times shown are EST (GMT -5 hours).

1:40 PM – 2:15 PM
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Airfares Liberated: Anybody, Anywhere, Anyway

Presented by: iGola

Metasearch and online marketplaces evolved to bring choice and transparency in products and pricing. While a Russian traveler might be able to…

Presenter
George Zhang, CEO, iGola

1:40 PM – 2:15 PM
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From Booking Websites to Chatbots: Leveraging Travel Product DNA

Presented by: Travelsify

The rise of mobile bookings and chatbots fosters the need for greater relevance and trustworthiness in travel offers. Gain an in-depth…

Presenters
Bruno Chauvat, CEO, Travelsify
Alexandra Fernandez Ramos, Chief Product & Sales Officer, Travelsify

1:40 PM – 2:15 PM
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The Rise of the Robots: Automating the Content Chain for the Connected Traveler

Presented by: SDL

The growing popularity of smartphones and tablets among travelers has proven a challenge in managing the consumer journey. Delivering personally…

Presenter
Kevin Ashbridge, Vice President, Global Travel and Leisure Solutions, SDL

2:15 PM – 2:50 PM
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Networking Break

Presented by: Allianz Global Assistance USA

Exhibitor Showcase, Great Hall, 3rd Floor, Convention Center

Summit – Presented by Brand USA

2:50 PM - 6:00 PM

Sessions take place in the Theater of the Great Hall, 3rd floor of the Convention Center. Other locations are noted.
All times shown are EST (GMT -5 hours).

2:50 PM – 3:00 PM
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Gaest.com

Futurists have long predicted that technology will end of face-to-face meetings. They were wrong! Gaest.com empowers buyers with tools to easily…

Presenter
Anders Mogensen, CEO & Co-Founder, Gaest.com

3:00 PM – 3:10 PM
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Beachy

Beachy maps beaches and powers beachfront commerce with the first SaaS solution built specifically for beachfront vendors.

Presenter
Matt Houston, Co-Founder & CEO, Beachy

3:10 PM – 3:20 PM
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Service

No one likes flight disruptions. Explore a better way for travelers to get compensation and airlines to retain loyalty.

Presenter
Michael Schneider, CEO, Service

3:20 PM – 3:30 PM
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Wanup

Wanup is a new loyalty club solution. The alliance boosts business within partner hotels, while offering relevant rewards to business travelers.

Presenter
Natalie Batlle, Brand Director, Wanup

3:30 PM – 3:40 PM
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Travel Appeal

Travel Appeal finds all relevant data about a venue, analyzes it through AI and provides plain-English insights.

Presenter
Mirko Lalli, CEO and Founder, Travel Appeal

3:40 PM – 3:50 PM
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Luxtripper Limited

See how to find the perfect hotel for customers via tools built with travel innovation insights.

Presenter
Nena Chaletzos, Founder & CEO, Luxtripper Limited

3:50 PM – 4:00 PM
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AVUXI

TopPlace uncovers the most-loved areas in any city on Earth. Travelers can book the best location for their stay, no research time needed.

Presenter
Alexis Batlle, CEO, AVUXI

4:00 PM – 4:10 PM
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Freebird

Freebird is a flight rebooking tool that improves traveler experience after disruptions, saving businesses time and money.

Presenter
Ethan Bernstein, Co-Founder and CEO, Freebird

4:10 PM – 4:20 PM
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TWIP - Travel With Interesting People

TWIP connects travelers based on travel behavior. Consider it the LinkedIn and Netflix for travelers.

Presenter
Lauren Koenig, CEO, TWIP

4:20 PM – 4:30 PM
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UpLift

UpLift announces new flexible payment solutions for travel providers including integrated layaway and loans for web and agents.

Presenter
Brian Barth, CEO, UpLift

4:30 PM – 4:40 PM
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STAY

"Concierge as a Service" - A superior guest experience chatbot for hotels, spas and resorts.

Presenter
Joan Llado, CEO, STAY

4:40 PM – 4:50 PM
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Bizly Inc.

Bizly is an enterprise solution for managing small meeting spend and compliance risk.

Presenter
Ron Shah, CEO, Bizly Inc.

4:50 PM – 5:25 PM
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Startup Stories

Some raise a ton. Others go by bootstrap. Some take to flights. Others focus on the stay. But one constant remains: Travel is attracting more…

Ritesh Agarwal, Founder & CEO, OYO
Oliver Dlouhy, CEO, Kiwi.com
Lawrence Hester, CEO, FareHarbor Holdings, Inc.

5:25 PM – 5:55 PM
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The Investor View

Leaders in venture and corporate investing from Silicon Valley to London to China convene to share their insights on the global state of startups,…

Panelists
Sophie Forest, Managing Partner, Brightspark Ventures
Ben Johnson, Partner, Vitruvian Partners
Woody Marshall, General Partner, Technology Crossover Ventures
Jenny Wu, Managing Partner, Baidu Capital
Moderator
Siew Hoon Yeoh, Founder, WIT and Editorial Director, Northstar Travel Group Asia

5:55 PM – 6:00 PM
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Summit Awards Ceremony

Cocktails

6:00 PM - 7:00 PM
6:00 PM – 7:00 PM
 Add

Phocuswright Innovation Cocktail Reception

Sponsored by: Wyndham Vacation Rentals

Exhibitor Showcase, Great Hall, 3rd Floor, Convention Center

All Day

7:30 AM - 7:00 PM
7:30 AM – 7:00 PM
 Add

Phocuswright Reception Desk Open

Foyer, Great Hall, 3rd Floor, Convention Center

Register or check in, and collect your conference materials. Phocuswright Reception is the go-to spot for all your needs.

8:00 AM – 7:00 PM
 Add

Exhibitor Showcases and Networking Lounge Open

Great Hall and Foyer, 3rd Floor, Convention Center

The showcase is open for business and abuzz with activity. Meet the Summit demonstrators and connect with exhibitors one-on-one!

Wednesday, November 8

Rise & Shine

8:00 AM - 9:00 AM
8:00 AM – 9:00 AM
 Add

Breakfast and Networking

Sponsored by: American Airlines

Exhibitor Showcase, Great Hall, 3rd Floor, Convention Center

Launch

9:00 AM - 11:55 AM

Sessions take place in the Theater of the Great Hall, 3rd floor of the Convention Center. Other locations are noted.
All times shown are EST (GMT -5 hours).

9:00 AM – 9:20 AM
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Welcome to Launch

Ten established companies, pre-selected by Phocuswright technology analysts, showcase new products and ideas changing the way we book, search, shop…

Pete Comeau, Senior Vice President, Sales and Marketing, Phocuswright Inc.

9:20 AM – 9:30 AM
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Concur

See how Concur Hipmunk offers a lightweight T&E solution for small businesses not yet ready for a managed travel program.

Presenter
Adam Goldstein, Co-Founder and CEO, Hipmunk

9:30 AM – 9:40 AM
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Layer

Layer helps you imagine, design, and engage in the perfect customer conversation to meet travelers where they are.

Presenter
Blake Watters, CTO, Layer

9:40 AM – 9:50 AM
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Roomer

Creating a paradigm shift by changing the way cancellations are managed by travel companies, this innovation offers the most flexible cancellation…

Presenter
Gon Ben-David, Co-Founder and CEO, Roomer

9:50 AM – 10:00 AM
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Xplorie

Xplorie empowers guests to book vacation rentals based on included free activities to experience, rather than simply location.

Presenter
Matthew Loney, President, Xplorie

10:00 AM – 10:10 AM
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Affirm

Affirm allows your customers to pay for their trips over time via monthly installments offered at the point of sale.

Presenter
Sara Wyman, Senior Director, Travel, Affirm, Inc.

10:10 AM – 10:20 AM
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Gimmonix

A hotel room mapping solution that enables the travel industry to connect content, compare rates, and create opportunities.

Presenter
Andrew Spektor, Owner & CEO, Gimmonix

10:20 AM – 10:30 AM
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Sift Science

The Sift Science Trust Platform modernizes fraud prevention with live machine learning, reducing risk, growing revenue, & strengthening brands.

Presenter
Kevin Lee, Trust & Safety Architect, PC17 Launch Innovators

10:30 AM – 10:40 AM
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AirHelp LTD

Concerned about flight disruptions or misplaced luggage? Get AirHelp+ and all processing fees are paid.

Presenter
Kasper Rasmussen, Vice President of Strategic Partnerships, AirHelp LTD

10:40 AM – 10:50 AM
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Smartour

Understand how Smartour can help OTAs and hotel chains effectively increase their online booking’s conversion rate by 15-20%.

Presenter
Qi Zhang, Founder, Smartour and Vice President, QYER.com

10:50 AM – 11:00 AM
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ixigo

TARA is a 100% AI-driven flight travel assistant that helps you discover, plan, book and manage your trip. She is the travel agent of the future:…

Presenter
Rajnish Kumar, CTO, ixigo

11:00 AM – 11:20 AM
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Executive Interview: General Catalyst Partners

From ITA Software to KAYAK and Airbnb, he’s one of travel’s more storied investors. But his roots in the industry go even deeper, and his vision…

Joel Cutler, Managing Director, General Catalyst Partners
Interviewer
Douglas Quinby, Senior Vice President, Research, Phocuswright Inc.

11:20 AM – 11:55 AM
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Networking Break

Sponsored by: Allianz Global Assistance USA

Exhibitor Showcase, Great Hall, 3rd Floor, Convention Center

Workshops

11:55 AM - 12:30 PM

Workshop sessions take place in the Regency and Atlantic ballrooms, 2nd floor of the Convention Center. All times shown are EST (GMT -5 hours).

11:55 AM – 12:30 PM
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AI in Travel & Leisure Marketing

Presented by: Emarsys

The promise of marketing has always been to deliver personalization at scale. Marketers today live in a world with exploding channels, increasing…

Presenter
Courtney Shaffer Lovold, Global Strategic Accounts, Emarsys

11:55 AM – 12:30 PM
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Asia Pacific Traveler Trends: Turning Insights Into Action

Presented by: Expedia Media Solutions

Travel is not a one-size-fits-all experience, and traveler motivations, preferences and priorities vary around the world. A new study commissioned…

Presenter
Lisa Lindberg, Vice President, Media Product Management, Expedia Media Solutions

11:55 AM – 12:30 PM
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Inspiring Wanderlust: How to Build a Winning Content Strategy for Travel

Presented by: Olapic

The most successful travel brands know how to take their customers on a journey before they ever leave home. While content is a powerful tool, it…

Presenters
Elin Hollis, Senior Director of Sales, Eastern Region, Olapic
Zoe Neuschatz, Senior Director, Head of Global Enterprise, Olapic

11:55 AM – 12:30 PM
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Plan, Sense and Respond: Revenue Management in the Era of Big Data

Presented by: RateGain

Travel and hospitality companies have always dealt with big volumes of data – millions of bookings stored in a central reservations system, and…

Presenter
Dr. Anand Medepalli, Chief Product Officer, RateGain

Lunch

12:30 PM - 1:30 PM
12:30 PM – 1:30 PM
 Add

Networking Lunch

Sponsored by: Hertz

Grand Ballroom, 2nd Floor, Convention Center

Workshops

1:30 PM - 2:05 PM

Workshop sessions take place in the Regency and Atlantic ballrooms, 2nd floor of the Convention Center. All times shown are EST (GMT -5 hours).

1:30 PM – 2:05 PM
 Add

Blockchain in the Travel Industry - A Revolution in Payment Processing

Presented by: TripX

Blockchain payment platforms will revolutionize consumer and B2B payment processes. Real-time payment processing is now possible with cost…

Presenters
Michael Culhane, CEO, TripX
Rees Morgan, CTO, TripX

1:30 PM – 2:05 PM
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Media Strategy Pulling You Down? The Secret Marketers Don't Know

Presented by: Nielsen

Media costs are ballooning and advertiser media budgets can’t keep up. As a result, marketers are scrambling to find the best deals on media…

Presenter
Imran Hirani, Vice President, Client Consulting, Nielsen Media Research

1:30 PM – 2:05 PM
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Prepare for Takeoff: How Wego Became a Leading Travel App

Presented by: Leanplum

When it comes to convincing mobile users to book travel, there are a few tricks up travel brands’ sleeves: making the process easy and convenient,…

Presenters
Joyce Solano, Vice President of Global Marketing, Leanplum
Ross Veitch, Co-Founder & CEO, Wego

1:30 PM – 2:05 PM
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What Really Is Customer Loyalty? (Hint: It’s Not All About Your Loyalty Program)

Presented by: Jumpshot

We all tend to think of customer loyalty in terms of points, miles and rewards. But true customer loyalty is about behavior: Do your customers buy…

Presenter
Deren Baker, CEO, Jumpshot

Center Stage

2:20 PM - 6:00 PM

Sessions take place in the Theater of the Great Hall, 3rd floor of the Convention Center. Other locations are noted. All times shown are EST (GMT -5 hours).

2:20 PM – 2:35 PM
 Add

The State of Digital Travel

A deep dive into the state of digital travel and the key themes driving global travel, tourism, hospitality and innovation. Find out what’s hot,…

Douglas Quinby, Senior Vice President, Research, Phocuswright Inc.

2:35 PM – 3:00 PM
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Executive Interview: Ctrip

It's the marketplace everyone covets, but few have cracked. Now China's victor has grand plans that extend well beyond its borders. Ctrip's CFO…

Cindy Wang, Chief Financial Officer, Ctrip.com International, Ltd.
Interviewer
Maggie Rauch, Director, Research, Phocuswright Inc.

3:00 PM – 3:15 PM
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Spotlight: The Future of Digital Assistants

It’s been one of the hottest trends in tech for several years: the virtual digital assistant. Whether voice or chat, at home or on the go, it is…

Sam Lessin, Co-Founder, Fin

3:15 PM – 3:30 PM
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Spotlight: Snap!

Snap, which calls itself a camera company, has reconceived social messaging from the bottom up, putting the visual and the sender front and center.…

Peter Sellis, Director, Revenue Product, Snap Inc.

3:30 PM – 3:55 PM
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Executive Interview: MakeMyTrip

This visionary took an idea and, with commitment, investment and spirit, made history as India's first big e-commerce IPO. We sit down for a candid…

Deep Kalra, Founder and Group CEO, MakeMyTrip
Interviewer
Chetan Kapoor, Research Analyst, Asia Pacific, Phocuswright Inc.

3:55 PM – 4:25 PM
 Add

Networking Break

Sponsored by: Allianz Global Assistance USA

Exhibitor Showcase, Great Hall, 3rd Floor, Convention Center

4:25 PM – 4:30 PM
 Add

People's Choice Awards Announcement

Find out the winners of the People's Choice awards!

4:30 PM – 4:40 PM
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Phocuswright Research: Travel Metasearch - Just Google It?

It’s been one of digital travel’s hottest topics, and with good reason: nearly half of U.S. travelers now use it to shop for flights and hotels. So…

Alice Jong, Research Analyst, Phocuswright Inc.

4:40 PM – 5:05 PM
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Executive Interview: TripAdvisor

From activities and restaurants to meta, booking and more, it's been quite a ride for the world's top destination for traveler reviews. What does…

Stephen Kaufer, President and CEO, TripAdvisor LLC
Interviewer
Lorraine Sileo, Senior Vice President, Research and Business Operations, Phocuswright Inc.

5:05 PM – 5:35 PM
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Executive Roundtable: The Next Big Thing

Travel continually reinvents itself - it has to. What travelers want, how they get it, and the technology that underpins it all - it's changing…

Panelists
Paul English, CEO, Lola
Brad Gerstner, CEO, Altimeter Capital
Steve Hafner, Co-Founder and CEO, KAYAK
Moderator
Siew Hoon Yeoh, Founder, WIT and Editorial Director, Northstar Travel Group Asia

5:35 PM – 6:00 PM
 Add

Executive Interview: The Priceline Group

It's travel's first entry into a very exclusive club. Priceline surpassed $100 billion in market capitalization this past summer. But ask the group…

Glenn Fogel, Chief Executive Officer and President, The Priceline Group
Interviewer
Douglas Quinby, Senior Vice President, Research, Phocuswright Inc.

Cocktails

6:00 PM - 7:30 PM
6:00 PM – 7:30 PM
 Add

Center Stage Cocktail Reception

Sponsored by: Greater Fort Lauderdale Convention & Visitors Bureau

Lagoon Pool and South Palm Court

All Day

8:00 AM - 7:30 PM
8:00 AM – 7:30 PM
 Add

Exhibitor Showcases and Networking Lounge Open

Great Hall and Foyer, 3rd Floor, Convention Center

The Exhibitor Showcase is open for business and abuzz with activity.

8:00 AM – 7:00 PM
 Add

Phocuswright Reception Desk Open

Foyer, Great Hall, 3rd Floor, Convention Center

Register or check in, and collect your conference materials. Phocuswright Reception is the go-to spot for all your needs.

Thursday, November 9

Rise & Shine

8:30 AM - 9:30 AM
8:30 AM – 9:30 AM
 Add

Breakfast and Networking

Sponsored by: American Airlines

Exhibitor Showcase, Great Hall, 3rd Floor, Convention Center

Center Stage

9:30 AM - 2:00 PM

Sessions take place in the Theater of the Great Hall, 3rd floor of the Convention Center. Other locations are noted. All times shown are EST (GMT -5 hours).

9:30 AM – 9:55 AM
 Add

Executive Roundtable: Street Talk

Phocuswright's signature session dedicated to the intersection of finance, investment, M&A, IPOs and the world's largest industry - travel, tourism…

Panelists
Mark Mahaney, Managing Director, RBC Capital Markets
Rachael Rothman, Senior Analyst, Gaming, Lodging, and Leisure, Susquehanna Financial Group
Eric Sheridan, Managing Director, UBS
Lloyd Walmsley, Director, Deutsche Bank Securities Inc.
Moderator
Jake Fuller, Managing Director, Guggenheim Securities LLC

9:55 AM – 10:25 AM
 Add

Executive Roundtable: Travel in the Age of Trump

The policies of the not-so-new administration have raised questions about the future of travel and tourism since day one - and these issues have…

Panelists
Roger Dow, President & CEO, U.S. Travel Association
Gloria Guevara Manzo, President & CEO, World Travel & Tourism Council
Mike Premo, President & CEO, Airlines Reporting Corporation
Chris Thompson, President and CEO, Brand USA
Moderator
Seema Mody, Global Markets Reporter, CNBC

10:25 AM – 10:55 AM
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Keynote: Google

Consumer expectations for seamless, assistive experiences in travel are higher than ever before. Hear how Google Travel is leveraging signals of…

Oliver Heckmann, Vice President, Travel and Shopping, Google Inc.
Talkbackers
Scott Gutz, President and CEO, Amadeus North America
Robert McDowell, Chief Commercial Officer, Choice Hotels International

10:55 AM – 11:25 AM
 Add

Keynote: HomeAway

This 12-year-old company redefined an old-school market, and now under the Expedia umbrella, it's redefining itself. Just one year into the job,…

John Kim, President, HomeAway.com, Inc.
Talkbackers
T.J. Clark, President & CEO, Turnkey Vacation Rentals
Tobias Wann, CEO, @Leisure Group

11:25 AM – 11:37 AM
 Add

Future Talk: Hotel Discovery Reimagined

Hopper struck a chord with its mobile-only flight tracking and booking app, and now it’s time to take on hotels. Frederic Lalonde, founder and CEO,…

Frederic Lalonde, Founder and CEO, Hopper Inc.

11:37 AM – 11:49 AM
 Add

Future Talk: Blockchain & Travel

Enough with the headlines and hyperbole. Norman Rose, senior technology and corporate market analyst, Phocuswright Inc., walks us through…

Norman Rose, Senior Technology and Corporate Market Analyst, Phocuswright Inc.

11:49 AM – 12:20 PM
 Add

Networking Break

Sponsored by: Allianz Global Assistance USA

Exhibitor Showcase, Great Hall, 3rd Floor, Convention Center

12:20 PM – 12:40 PM
 Add

Executive Interview: trivago

This once low-key German startup has become a global leader amid the rise of meta in hotel search-shop-buy. Fueled by a 2016 IPO and a global…

Johannes Thomas, Managing Director and Chief Revenue Officer, trivago N.V.
Interviewer
Maggie Rauch, Director, Research, Phocuswright Inc.

12:40 PM – 1:00 PM
 Add

Executive Roundtable: Tourism in a Time of Crisis

Whether the European refugee crisis and shifting geopolitics or devastating natural disasters, travel and tourism is often on the front lines. This…

Panelists
Christy Delafield, Senior Global Communications Officer, Mercy Corps
Jose Izquierdo, Executive Director, Puerto Rico Tourism Company
John Yonce, Director of Community Advancement & Engagement, Tourism Cares
Moderator
Arnie Weissmann, Editor in Chief, Travel Weekly and Senior Vice President & Editorial Director, Travel Group, Northstar Travel Group

1:00 PM – 1:30 PM
 Add

Executive Roundtable: Accommodation Upended

Online travel may be entering its third decade, but the debates surrounding distribution and disruption continue unabated. Is direct really best?…

Panelists
Patrick Bosworth, Co-Founder and CEO, Duetto
Tammy Peter, Vice President, Hotel Distribution Strategy and Support, Wyndham Hotel Group
Sam Shank, Co-Founder & CEO, HotelTonight
Joan Vilà, Executive Chairman, Hotelbeds Group
Moderator
Lorraine Sileo, Senior Vice President, Research and Business Operations, Phocuswright Inc.

1:30 PM – 1:55 PM
 Add

Executive Interview: Expedia

It's the world's largest travel seller by sales, with numerous brands touching nearly every market in travel and around the globe. And its momentum…

Mark Okerstrom, President and Chief Executive Officer, Expedia, Inc.
Interviewer
Douglas Quinby, Senior Vice President, Research, Phocuswright Inc.

1:55 PM – 2:00 PM
 Add

Epilogue

Lunch

2:00 PM - 3:00 PM
2:00 PM – 3:00 PM
 Add

Networking Lunch

Sponsored by: Hertz

Grand Ballroom, 2nd Floor, Convention Center

All Day

8:30 AM - 3:00 PM
8:30 AM – 2:00 PM
 Add

Exhibitor Showcases and Networking Lounge Open

Great Hall and Foyer, 3rd Floor, Convention Center

The Exhibitor Showcase is open for business and abuzz with activity.

8:30 AM – 3:00 PM
 Add

Phocuswright Reception Desk Open

Foyer, Great Hall, 3rd Floor, Convention Center

Register or check in, and collect your conference materials. Phocuswright Reception is the go-to spot for all your needs.