2021 Industry Roundtables

Tuesday, November 16

Participate in intimate, off-record curated roundtable discussions based on your business interests, moderated by industry experts and Phocuswright analysts.

The roundtable discussions are an opportunity for you to get together with like-minded attendees and industry experts in an informal setting to examine issues as they relate to the table topic.

How it works

Attendees who have registered for the conference will be able participate in the roundtable discussions.

A limited number of people will be able to join to each table in order to facilitate meaningful conversations and networking opportunities for the participants. You will have the opportunity to choose which roundtable discussion you would like to join in the app.


The industry roundtable discussions will take place on November 16. They are scheduled for one hour. The roundtable discussions are a great way to kick off Center Stage at The Phocuswright Conference!

Industry Roundtables

Tuesday, November 16


Intermediaries Redefined
NDC, loyalty programs, new-age retailing, business model disruptions. Discuss and debate the latest challenges and opportunities that guide distribution.

Industry Experts
Miriam Moscovici
Senior Director, Research and Innovation
BCD Travel
Scott Barghaan
Area Vice President, GM Travel Transportation and Hospitality
Robert Cole
CEO, RockCheetah, Senior Research Analyst, Lodging and Leisure Travel

Who should join this table
OTA, Travel Agency, Tour Operator, Wholesaler, TMC, Metasearch, GDS, Booking Engine, Distribution Technology


Lodging Transformed
Guests are returning to travel and their expectations have changed. Frictionless is the new 5 star hospitality, loyalty programs are evolving, travelers are embracing short-term rentals, lodging suppliers have made some distribution headway on intermediaries during the pandemic. Dive into how these seismic shifts are impacting the hospitality industry and explore innovative technologies available today that allow intermediaries and operators to respond faster, operate smarter, and deliver the perfect stay for every guest.

Industry Experts
Bridget Tran
Global VP of Marketing
Club Quarters Hotels
Flo Lugli
Navesink Advisory Group LLC
Bob Gilbert
President and CEO
Lorraine Sileo
Senior Analyst

Who should join this table
Hotel, Hotel Technology, Loyalty Program, Short-Term Rental, Bedbank, Resort, Serviced Apartment


The Digital Future
Voice, chatbots, AI, VR, blockchain, etc. – all promise to transform the way we search, shop for and experience travel. How far along are we really?

Industry Experts
Richard Thompson
Global Airlines Strategist
Dee Waddell
Global Managing Director, Travel & Transportation Industries
Carolina Sass de Haro
Managing Partner, Mapie and Market Specialist, Latin America

Who should join this table
Technology Solution Provider, Artificial Intelligence (AI), Augmented Reality (AR), Back-Office, Blockchain, GDS, Hardware, Messaging/Chat, Search, Security/Fraud, Virtual Reality (VR), Voice


Traveler Behavior

Changing Behavior and Sentiments
Consumer travel patterns can help predict what travelers do next. In the face of financial uncertainty and safety concerns, the traveler outlook has changed. Can travel demand, aspirations and changing priorities in lodging or spend serve as a touchpoint for companies navigating the recovery?

Industry Experts
Cady Wolf
Vice President, Commercial Strategy
Rick Seaney
Madeline List
Research Analyst
Who should join this table
Business Development, Marketing, DMO, Associations, Government

Innovation & Startups

The Investor/Startup View
Explore innovation, the state of startups, the climate for raising capital, and how to recognize the overlooked from the overhyped.

Industry Experts
Lisa Katsouraki
SVP Corporate Development
Etraveli Group
Morgann Lesne
Cambon Partners
Chris Hemmeter
Managing Director
Thayer Ventures
Pete Comeau
Managing Director

Who should join this table
Startup, Venture Capitalist, Private Equity, Financial Analyst, Incubator, Accelerator

Cambon Partners

Interested in Sponsoring?

The Roundtables boast a small, specialized group of travel executives and decision makers. A sponsorship enables your company to gain a high degree of visibility and develop vital relationships with this highly targeted audience.

Get in touch with our team by email or call us at +1 860 350-4084 x505 for more information on sponsorship opportunities for the industry roundtables.

2021 Industry Roundtable Moderators

Join the conversation! Attendees are the leaders of the discussion with roundtable moderators setting the stage and keeping ideas flowing.