Event: 2020 Phocuswright Conference
HQ: San Diego, CA U.S.
Principal(s): Richard Castle & Adam Harris
Funding: Cloudbeds has raised over $100M to date. Most recently, Cloudbeds announced a Series-C minority investment of $82M, led by Viking Global Investors with participation from PeakSpan Capital; Recruit Co., Ltd.; Counterpart Ventures, and Cultivation Capital.
Product Description: Property management (including reservation and inventory); front-desk administration (check-in and check-out); finance and accounting (including guest folios, invoicing and group folios); housekeeping and staff management; full support of smart devices and self-service kiosks; revenue and distribution (including revenue management, direct distribution with booking engines and website integrations, marketing tools for meta and third-party channels, direct booking tools, channel management, third-party distribution including wholesale supported by real-time business intelligence)
Business Model: Cloudbeds has a Saas model (Software as a Service fee). Customers pay on a monthly or annual basis.
Competitors: SiteMinder, Opera, Amadeus, protel
Competitive Edge: Cloudbeds' next-generation tech empowers today's hoteliers and hosts. Cloudbeds is one simple platform to manage operations, revenue, distribution and guest data in real time.
Market Opportunity: Cloudbeds is the only unified platform that focuses on all aspects of running a lodging business, including demand, guests, operations, and insights.
Old legacy lodging systems lack the integration capabilities and require spaghetti connectivity to deliver a seamless experience.
With Cloudbeds, any type of property can create a guest experience with a single, fully automated workflow.
Early Customers: Safestay, LOGE Camps, Bode, Brisbane Quarters, Bodega Ridge