Maggie Butler is the Director of Customer Experience and Market Research for Allianz Partners, and leads the US strategy and development of the customer experience program holistically. In this role, Maggie is responsible for championing the voice of the customer and advancing the global corporate mission of Customer-Centricity. At the heart of this mission, Maggie puts her focus on strategic initiatives to improve the end-to-end experience for customers, partners, and employees.

Prior to joining Allianz Partners, Maggie spent several years working in the travel industry as the Director of Brand Management for Grand Circle Travel, and as the Marketing Manager of Villas of Distinction for World Travel Holdings, but she got her start as a marketing professional for software technology company, Progress Software. Maggie graduated from Virginia Commonwealth University with a degree in Mass Communications with a concentration in Public Relations, and later she earned her Masters of Business Administration with a focus marketing from Babson College in Wellesley, Massachusetts.