Sindhu is a Six Sigma Green Belt and Lean trained professional offering 25+ years of experience in spearheading ITES operations to drive business excellence within the ITES industry. She is a certified Customer Experience Professional from CXPA and Committed people leader with Gallup certified strengths on Relationship Building. Inspiring and developing individuals to reach their full potential whilst delivering on organizational objectives and goals.

Holding a bachelor’s degree in commerce and postgraduate in operations management, Sindhu's passion centers around the evolution of the travel industry and driving customer experience. She collaborates with global teams at Sutherland to develop cutting-edge service offerings across tech and AI driven operations.

While based in Mumbai, India, Sindhu's professional endeavors take her across the world, enabling her to engage with some of the most exceptional minds who share her zeal for enhancing both employee and customer experiences. She is passionate about driving DEI and developing Women Leaders. While her corporate work keeps her busy, she is also a part time actress and pursues interest in the creative field.