The Program

The Phocuswright Conference typically addresses the forces that impact and reshape the travel industry; for a sector as dynamic as travel, it’s natural that we would take this approach. But this time around, it’s more than that. New agents of change abound as a new age of travel beckons.

That's why we’re assembling the most impactful roster of speakers to dissect, debate and define what travel will look like in the years ahead.

From November 19-21, we’ll cover a broad range of topics that address navigating this New Age:

• How the airline industry grapples with new distribution models, modernizing its technology and the challenges of disruptions.
• What travelers think about the state of travel websites and apps, how they're using cutting-edge technology including generative AI, and what they're thinking about the future.
• The aim to transform corporate travel and achieve “the perfect trip”.
• How the retailing revolution is elevating the customer experience and opening new revenue opportunities for travel businesses despite an increasingly fragmented distribution landscape.
• Wall Street's leading analysts on digital, travel and hospitality share their perspectives on where the money, the market and its movers will go next.
• The new technologies and breakthroughs amping up investor interest, as a long runway remains for those who are focusing on fundamentals.
• The vision for new tech like AI agents and digital ID to enable true personalization is clear, but getting there can be like navigating through a fog.
• Marketing experts weigh in on the future of the travel buying experience and the tech-driven retail revolution.
• Some of the world’s largest sellers of experiences share their strategies for capturing traveler’s dreams, desires – and dollars.
• Product enhancements from around the world based on different perspectives, cultures and markets.
• And many more topics that unlock the potential of our buzzing industry.