2021 Program

Monday November 15
All Day
8:00 AM
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7:00 PM
Phocuswright Reception Desk Open Great Hall 3 Foyer, 3rd Floor, Convention Center
Register or check in, and collect your conference materials. Phocuswright Reception is the go-to spot for all your needs.
8:00 AM – 7:00 PM
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Exhibitor Showcases and Networking Lounge Open Great Hall 1 & 2, 3rd Floor, Convention Center
The showcase is open for business and abuzz with activity. Meet with innovators and exhibitors one-on-one!
1:00 PM – 6:30 PM
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Limited Access
All times shown are EST (UTC -5).
9:00 AM
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1:00 PM
The Young Leaders Summit Atlantic 1, 2nd Floor, Convention Center

Private event - by acceptance only. Click here to learn more and apply.

... [read more]
9:00 AM – 11:30 AM
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Startup Program Atlantic 2 & 3, 2nd Floor, Convention Center

Private event - by acceptance only. Click here to learn more and apply.

... [read more]
10:30 AM – 1:00 PM
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Summit
All times shown are EST (UTC -5).
1:00 PM
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3:45 PM
Welcome Networking & Coffee Break Exhibitor Showcase; 3rd Floor Convention Center; Great Hall 1 & 2
1:00 PM – 1:30 PM
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Welcome to Summit
Summit, presented by Amadeus, showcases the best startup companies selected by industry experts and Phocuswright technology analysts.
Pete Comeau, Managing Director, Phocuswright Inc.
1:40 PM – 1:48 PM
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Wheel the World
gowheeltheworld.com is an accessibility booking platform for people with disabilities to book hotels and tours confidently.
Presenter Alvaro Silberstein, Co-Founder & CEO, Wheel the World
1:48 PM – 1:57 PM
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Cabana
Cabana is disrupting the travel industry and bringing travelers the perfect blend of spontaneity, adventure and luxe mobile lodging.
Presenter Scott Kubly, CEO & Founder, Cabana
1:57 PM – 2:06 PM
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Local Purse
Web-based platform which supports travel guides, local artisans, and cultural vendors by using live video shopping.
Presenter Lola Akinmade Åkerström, Co-Founder & CEO, Local Purse
2:06 PM – 2:15 PM
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2:15 PM – 2:24 PM
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2:24 PM – 2:33 PM
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reTravel Technologies Ltd
reTravel is an autonomous cross-selling technology for the travel industry designed to maximize traveler’s loyalty and value.
Presenter Revital Kristal, CEO, reTravel
2:33 PM – 2:42 PM
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2:51 PM – 3:00 PM
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Networking Break Exhibitor Showcase; 3rd Floor Convention Center; Great Hall 1 & 2
3:15 PM – 3:45 PM
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Launch
All times shown are EST (UTC -5).
3:45 PM
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5:25 PM
Welcome to Launch
Thirteen established companies, selected by Phocuswright technology analysts, showcase new products and ideas changing the travel landscape. ... [read more]
Pete Comeau, Managing Director, Phocuswright Inc.
3:45 PM – 3:50 PM
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Midnightdeal
Midnightdeal has built a unique next-generation gamified hotel marketplace where both hoteliers as well as travellers get the best deal!
Presenter Lukas Zirker, Founder & CEO, Midnight Deal GmbH
3:50 PM – 4:00 PM
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Pattern Insurance
Pattern Insurance enables you to embed and control protection for any online booking business.
Presenter Noam Shapira, Co-Founder and President, Pattern Insurance
4:00 PM – 4:10 PM
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Cendyn
Starling is Cendyn’s next-generation customer data platform (CDP) that unites a hotel’s technology solutions and millions of guest data points to ... [read more]
Presenter Aileen Gerla, Director of Product Management, Cendyn
4:20 PM – 4:30 PM
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Travelpayouts
Will CPA become the future of advertising? Travelpayouts leads the way with a fully automated partnership platform.
Presenter Janis Dzenis, PR Director, Travelpayouts
4:30 PM – 4:40 PM
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4:40 PM – 4:50 PM
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Road.Travel
Establishing a new industry standard for car travels with curated routes and connecting travel destinations to in-car experiences.
Presenter Nikita Dedik, Founder & CEO, Road.Travel
4:50 PM – 5:00 PM
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Phocuswright Innovation Awards Ceremony
Find out the winners of Summit and Launch!
5:20 PM – 5:25 PM
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Happy Hour
5:25 PM
-
10:00 PM
Igniting Innovation: Happy Hour Sponsored by: Amazon Ads Exhibitor Showcase; 3rd Floor Convention Center; Great Hall 1 & 2
5:25 PM – 6:25 PM
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8:30 PM – 10:00 PM
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Tuesday November 16
All Day
7:00 AM
-
6:00 PM
Phocuswright Reception Desk Open Great Hall 3 Foyer, 3rd Floor, Convention Center
Register or check in, and collect your conference materials. Phocuswright Reception is the go-to spot for all your needs.
7:00 AM – 6:00 PM
Add
Exhibitor Showcases and Networking Lounge Open Great Hall 1 & 2, 3rd Floor, Convention Center
The showcase is open for business and abuzz with activity. Meet with innovators and exhibitors one-on-one!
8:00 AM – 6:00 PM
Add
Rise & Shine
8:00 AM
-
9:00 AM
Breakfast and Networking Exhibitor Showcase; 3rd Floor Convention Center; Great Hall 1 & 2
8:00 AM – 9:00 AM
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Center Stage
All times shown are EST (UTC -5).
9:00 AM
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11:15 AM
Executive Interview: Tripadvisor
Longevity by Reinvention. No stranger to pivots and trials, this company stays top of mind through twists and turns.
Steve Kaufer, CEO, TripadvisorInterviewer Alice Jong, Research Director, Phocuswright Inc.
9:15 AM – 9:35 AM
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Executive Roundtable: Modern Travel Retailing - Promises, Promises!
Modern travel retailing heralds an omnichannel environment with access to all suppliers and channels. A combination of NDC/direct connects, APIs, ... [read more]
Panelists Cory Garner, Co-CEO, Travel Technology Research (T2RL)Vajid Jafri, Founder, Chairman and CEO, OnrivaTraci Mercer, SVP, Marketplace Segments, SabreAlex Zoghlin, President & CEO, ATPCOModerator Lorraine Sileo, Senior Analyst, Phocuswright Inc.
9:35 AM – 10:05 AM
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Spotlight: Indie Campers
One of Europe’s largest campervan rental companies explains why camping is more than a pandemic-led trend.
Duarte Moreira, CFO, Indie Campers
10:05 AM – 10:10 AM
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Keynote + Interview: Google
Living in the moment instead of counting the years enriches our lives. Can Google help us along the way?
Nelson Boyce, Managing Director, Travel, GoogleInterviewer Kevin May, Editor-in-chief, PhocusWire
10:10 AM – 10:35 AM
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Executive Interview: Evolution of Metasearch in Europe
Search and Rescue. This two on one interview explores the inspiration and vision for the next era in metasearch.
Axel Hefer, Managing Director & Chief Executive Officer, trivagoJohn Mangelaars, CEO, SkyscannerInterviewer Linda Fox, Senior Reporter, PhocusWire
10:35 AM – 11:00 AM
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Networking Break Exhibitor Showcase; 3rd Floor Convention Center; Great Hall 1 & 2
11:00 AM – 11:15 AM
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Networking + Industry Roundtables
All times shown are EST (UTC -5).
11:15 AM
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12:15 PM
Industry Roundtables Great Hall 5 & 6, 3rd Floor, Convention Center


Participate in intimate, off-record curated roundtable discussions based on your business interests, moderated by industry experts ... [read more]

11:15 AM – 12:15 PM
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Breakouts
All times shown are EST (UTC -5).
12:15 PM
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12:50 PM
Best Practices for Travel and Hospitality Brands Presented by: Interactions LLC
There’s no doubt that people are anxious to get back to traveling again, leaving hotels, airlines, and tourist destinations to prepare for this ... [read more]
Presenter
Jim Freeze, Chief Marketing Officer, Interactions LLC
12:15 PM – 12:50 PM
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Navigating the Future of Data and Travel Marketing Presented by: Sojern
The digital landscape will look a lot different without 3rd party cookies, but this shift offers more opportunities for travel marketers. Through ... [read more]
Presenter
Kurt Weinsheimer, Chief Solutions Officer, Sojern
12:15 PM – 12:50 PM
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Payment Strategies to Support Travel’s Recovery Presented by: Worldpay from FIS
Discover the latest payment insights and innovations that can help turbocharge the travel industry’s recovery with Worldpay from FIS.
12:15 PM – 12:50 PM
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Lunch
12:50 PM
-
1:50 PM
Networking Lunch Grand Ballroom, 2nd Floor, Convention Center
12:50 PM – 1:50 PM
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Breakouts
All times shown are EST (UTC -5).
1:55 PM
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2:30 PM
How to Build Reassurance in Travel with Embedded Protection Presented by: Cover Genius
While COVID exposed gaps in various verticals, in travel, it brought to light the inadequacies of traditional travel insurance. At the start of the ... [read more]
Presenter
Dave Brune, President of Americas, Cover Genius
1:55 PM – 2:30 PM
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The Dark Web Rises Presented by: Sift Science, Inc
With parts of the world opening back up, the travel industry is sure to see a surge from eager consumers and bad actors alike. In this breakout, ... [read more]
Presenter
Jane Lee, Trust & Safety Architect, Sift Science
1:55 PM – 2:30 PM
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Center Stage
All times shown are EST (UTC -5).
2:30 PM
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5:30 PM
Executive Interview: CLEAR
CLEARed for take-off. The future of contactless travel is in their hands - and your eyes.
Caryn Seidman-Becker, Co-Founder, Chairman, and CEO, CLEARInterviewer Kevin May, Editor-in-chief, PhocusWire
2:30 PM – 2:50 PM
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Executive Roundtable: SPACs and the Future of Travel Investing
SPACs (special-purpose acquisition companies) boost new ideas and creative business models, inviting huge cash infusions without a traditional IPO. ... [read more]
Panelists Chris Hemmeter, Managing Director, Thayer VenturesJohn Prince, Co-Founder & President, HotelPlanner.comChristoph Schuh, Partner, LakestarModerator Charuta Fadnis, SVP, Research and Product Strategy, Phocuswright Inc.
2:50 PM – 3:15 PM
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Keynote + Interview: Fintech and the Future of Travel
As travel businesses seek new revenue streams, Hopper once again displays its knack for reinvention: It's latest venture in Fintech has proved ... [read more]
Frederic Lalonde, CEO, Hopper Inc.Interviewer Mitra Sorrells, Senior Reporter, PhocusWire
3:15 PM – 3:40 PM
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Executive Roundtable: Travel's Dilemma - Are We Making Our Mark or Leaving One?
Remote work, rising prices, labor shortages, the plight of cities and a widening wage gap have sparked a conversation around travel's impact on ... [read more]
Panelists Aaron Gowell, CEO, SilverRail TechnologiesMegan Morikawa, Global Sustainability Director, Iberostar GroupJeremy Sampson, CEO, The Travel FoundationModerator Kevin May, Editor-in-chief, PhocusWire
3:40 PM – 4:05 PM
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Executive Interview: KAYAK
The Incredible Journey. How optimism, passion and just enough cynicism keep Kayak on a roll.
Steve Hafner, CEO, KAYAKInterviewer Siew Hoon Yeoh, Founder, WIT and Editorial Director, Northstar Travel Group Asia
4:05 PM – 4:25 PM
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Executive Roundtable: New Look of the Tours and Activities Marketplace
Digitizing and attracting investment, tours and activities has gained big momentum. Even in the past year, some specialists added to war chests ... [read more]
Panelists Luuc Elzinga, Founder & President, TiqetsBlanca Menchaca, CEO & Co-Founder, BeMyGuest Pte. Ltd.Christian Watts, CEO, MagpieModerator Alice Jong, Research Director, Phocuswright Inc.
4:25 PM – 4:50 PM
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Breaking Brad - Episode 4
Stay tuned as Brad Gerstner returns for the fourth installment of Breaking Brad.
Anu Hariharan, Partner, YC ContinuityInterviewer Brad Gerstner, CEO & Founder, Altimeter Capital
4:50 PM – 5:30 PM
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Happy Hour
6:00 PM
-
7:30 PM
Center Stage Reception Sponsored by: Visit Lauderdale South Palm Court, Lobby Level, Outdoor
6:00 PM – 7:30 PM
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Wednesday November 17
All Day
8:00 AM
-
2:00 PM
Exhibitor Showcases and Networking Lounge Open Great Hall 1 & 2, 3rd Floor, Convention Center
The showcase is open for business and abuzz with activity. Meet with innovators and exhibitors one-on-one!
8:00 AM – 2:00 PM
Add
Phocuswright Reception Desk Open Great Hall 3 Foyer, 3rd Floor, Convention Center
Register or check in, and collect your conference materials. Phocuswright Reception is the go-to spot for all your needs.
8:00 AM – 2:00 PM
Add
Rise & Shine
8:00 AM
-
9:00 AM
Breakfast and Networking Exhibitor Showcase; 3rd Floor Convention Center; Great Hall 1 & 2
8:00 AM – 9:00 AM
Add
Center Stage
All times shown are EST (UTC -5).
9:00 AM
-
1:00 PM
Executive Interview: TripActions
His vision for transforming travel management to the small screen has certainly caught the attention of investors. But are corporations ready? ... [read more]
Ariel Cohen, Co-Founder & CEO, TripActionsInterviewer Mitra Sorrells, Senior Reporter, PhocusWire
9:00 AM – 9:20 AM
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Executive Roundtable: Street Talk
Money is back! IPOs and SPACs are defining the travel rebound. Who's next and what does this mean for the travel landscape? Some of Wall Street's ... [read more]
Panelists Helane Becker, Managing Director, Cowen Inc.Jed Kelly, Senior Analyst, Oppenheimer & Co. Inc.Mark Mahaney, Sr Managing Director, EvercoreModerator Jake Fuller, Managing Director and Digital Services Analyst, BTIG, LLC
9:20 AM – 9:45 AM
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Executive Roundtable: Hotels and Rentals - Divide, Conquer or Converge?
More space, remote locations, full kitchens, clean surfaces, contactless check-in - today's travelers have unique needs when it comes to lodging. ... [read more]
Panelists Noah Brodsky, President, Travel + Leisure Group and Chief Brand Officer, Travel + Leisure Co.Vered Raviv Schwarz, President & COO, GuestySam Shank, CEO, HotelTonight & Head of Guest Experiences, AirbnbChris Silcock, Executive Vice President & Chief Commercial Officer, Hilton WorldwideModerator Lorraine Sileo, Senior Analyst, Phocuswright Inc.
10:00 AM – 10:25 AM
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Tech Talk: ADARA
How do you predict the unpredictable? ADARA shares the latest trends in digital intelligence.
Zeek Coleman, Senior Director, Product Marketing, ADARA
10:25 AM – 10:40 AM
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Networking Break Exhibitor Showcase; 3rd Floor Convention Center; Great Hall 1 & 2
10:40 AM – 11:00 AM
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Executive Interview: RedDoorz
In its bid to become Southeast Asia's largest hospitality company, there’s a lot to overcome, but also huge opportunity. Can RedDoorz find rooms ... [read more]
Amit Saberwal, Founder, RedDoorzInterviewer Siew Hoon Yeoh, Founder, WIT and Editorial Director, Northstar Travel Group Asia
11:00 AM – 11:20 AM
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Executive Roundtable: SSI - The Future of Identity and Travel
Self-Sovereign Identity (SSI) is coming - for health, commerce, payments and travel. When and how will it revolutionize the travel industry?
Panelists Heather Dahl, CEO, Indicio.techFilipe Pereira dos Reis, Director Airports, Americas, IATAKaliya Young, Ecosystems Director, COVID Credentials InitiativeModerator Robert Cole, Senior Research Analyst, Lodging and Leisure Travel, Phocuswright Inc. and CEO, RockCheetah
11:25 AM – 11:50 AM
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Executive Interview: Madrona Venture Group
He turned the otherwise drab world of expense management on its ear, and now he hopes to take his game plan ("great team, great products with a ... [read more]
Steve Singh, Managing Director, Madrona Venture Group LLCInterviewer Charuta Fadnis, SVP, Research and Product Strategy, Phocuswright Inc.
11:50 AM – 12:10 PM
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Executive Roundtable: The Intersection of Politics, Policy and Planning
How do federal, state and local organizations navigate the maze of politics, policy and planning as they plot travel's course of recovery? ... [read more]
Panelists Rodrigo Esponda, Managing Director, Los Cabos Tourism BoardIsabel Hill, Acting DAS for National Travel and Tourism, The U.S. Department of CommerceStacy Ritter, President/CEO, Greater Fort Lauderdale CVBMargo Yates Martinez, Communications and Marketing, Bloomberg AssociatesModerator Carroll Rheem, CEO, iolite group
12:10 PM – 12:40 PM
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Executive Interview: Expedia Group
An Evolving Platform. One of the world's largest travel companies takes nothing for granted as it sharpens its focus.
Peter Kern, Vice Chairman and Chief Executive Officer, Expedia GroupInterviewer Lorraine Sileo, Senior Analyst, Phocuswright Inc.
12:40 PM – 1:00 PM
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Lunch
1:00 PM
-
2:00 PM
Networking Lunch Grand Ballroom, 2nd Floor, Convention Center
1:00 PM – 2:00 PM
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Note: All conference information (including program, speakers, etc.) is subject to change without notice.