Program

View program sessions by day – here

Monday November 12
All Day
Phocuswright Reception Desk Open Studio 3 Foyer, Level 3, JW Marriott Hotel
Register or check in, and collect your conference materials. Phocuswright Reception is the go-to spot for all your needs.
2:00 PM – 10:00 PM
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Limited Access
No conference sessions are held on Monday; pre-conference activities take place in noted locations. All times shown are PST (UTC -7).
Startup Program (by acceptance only) Sponsored by: Redeam Gold Ballroom
Pitching isn't everything, nor is it the only thing. This year, we offer startups a brand new alternative to network with the best in travel. And ... [read more]
2:00 PM – 5:00 PM
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Young Leaders Summit (by acceptance only) Sponsored by: Hotelbeds Gold Ballroom
Each year, Phocuswright brings together the industry's best and brightest travel leaders aged 35 and under to be part of this elite group. This ... [read more]
4:00 PM – 6:30 PM
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Get Ready
No conference sessions are held on Monday; pre-conference activities take place in noted locations. All times shown are PST (UTC -7).
Attendee Speed-Meet Diamond Ballroom
Bring your business cards - it's time to meet. Jumpstart your conference networking with speed meetings.
7:00 PM – 8:30 PM
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Cocktails
Kick-Off Cocktail Reception Sponsored by: Allianz Global Assistance USA and Travelport Glance, Lobby, JW Marriott Hotel
8:30 PM – 10:00 PM
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Tuesday November 13
All Day
Exhibitor Showcases and Networking Lounge Open Platinum Ballroom & Foyer
The showcase is open for business and abuzz with activity. Meet the Summit demonstrators and connect with exhibitors one-on-one!
8:00 AM – 7:00 PM
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Phocuswright Reception Desk Open Studio 3 Foyer, Level 3, JW Marriott Hotel
Register or check in, and collect your conference materials. Phocuswright Reception is the go-to spot for all your needs.
8:00 AM – 7:00 PM
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Rise & Shine
Breakfast and Networking Platinum Ballroom & Foyer
8:00 AM – 9:00 AM
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Summit
Sessions take place in the Theater, Platinum Ballroom (JW Marriott at L.A. LIVE). Other locations are noted. All times shown are PST (UTC -7).
Welcome to The Phocuswright Conference
Summit, presented by Brand USA - VisitTheUSA.com, showcases the best startup and emerging companies selected by industry experts and Phocuswright ... [read more]
Lorraine Sileo, Senior Vice President, Research and Business Operations, Phocuswright Inc.
9:00 AM – 9:05 AM
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Welcome to Summit
Summit, presented by Brand USA - VisitTheUSA.com, showcases the best startup and emerging companies selected by industry experts and Phocuswright ... [read more]
Pete Comeau, Senior Vice President, Sales and Marketing, Phocuswright Inc.
9:05 AM – 9:15 AM
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Situm Indoor Positioning
Indoor navigation technology for the traveler. Indoor workforce and asset-tracking technology to boost productivity.
Presenter Gregory Botanes, CCO and Vice President, Situm Indoor Positioning
9:15 AM – 9:25 AM
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Teckst, Inc.
Teckst empowers travel brands to text with their customers in real time using flexible CRM integrations.
Presenter Dan Gesser, Chief Revenue Officer, Teckst, Inc.
9:25 AM – 9:35 AM
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Futurestay
The smartest way to connect vacation rentals to everything - channels, guests, payments and their own brand.
Presenter S. Philip Kennard, CEO & Co-Founder, Futurestay
9:35 AM – 9:45 AM
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Baarb
This enterprise B2B platform is helping global travel brands deliver hyper-relevant search results based on travelers' preferences.
Presenter Barbara Parshall, CEO, Baarb
9:45 AM – 9:55 AM
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Skylark
What's the future of luxury travel? It's what we all want: convenience, transparency, value, service - and amazing vacations.
Presenter Paul Tumpowsky, CEO, Co-Founder, Skylark
9:55 AM – 10:05 AM
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TripElephant
Full service travel digital marketing solution.
Presenter Misha Plotkine, Founder, TripElephant
10:05 AM – 10:15 AM
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Sleepbox, Inc.
Sleepbox is a technology-driven micro-hotel providing frictionless, autonomous, affordable, private and safe housing during travel.
Presenter Mikhail Krymov, CEO, Sleepbox, Inc.
10:15 AM – 10:25 AM
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XTrader
XTrader offers connected TV and digital video as customer acquisition channels in China.
Presenter Yeojoon Yoon, Executive Vice President, International Business, XTrader
10:25 AM – 10:35 AM
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SafeTravelRx Inc.
Connecting travelers to on-demand assistance, transmitting location and medical information to emergency responders.
Presenter Ron DiLeo, Co-Founder and CEO, SafeTravelRx Inc.
10:35 AM – 10:45 AM
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Airside Mobile, Inc.
Airside's new privacy-by-design, consumer-centric ID platform offers a faster path to deploying biometrics in travel.
Presenter Hans Miller, CEO, Airside Mobile, Inc.
10:45 AM – 10:55 AM
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ConnexPay
ConnexPay is transforming how travel companies accept cards & pay for travel to save millions of dollars in fees.
Presenter Bob Kaufman, Founder & CEO, ConnexPay
10:55 AM – 11:05 AM
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Networking Break Platinum Ballroom & Foyer
11:05 AM – 11:25 AM
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uBingo Technology
This smart device and system activates hotel customers' in-house consumption ability and improves guest experiences.
Presenter Zheng Tan, CEO, uBingo Technology
11:25 AM – 11:35 AM
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Viselio
Viselio is a digital visa service, cutting the time to apply for a visa from several hours to just a couple of minutes.
Presenter Niklas Zeller, CEO & Co-Founder, Viselio
11:35 AM – 11:45 AM
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Arise Travel
Arise is a blockchain-based distributed network for hotels and the ecosystem of products and services around them.
Presenter Nadim El Manawy, CEO, Arise Travel
11:45 AM – 11:55 AM
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Rentals United
Discover how the vacation rental industry is drawing off new tech and how we propose to create the most advanced automation platform the sector has ... [read more]
Presenter James Burrows, CEO, Rentals United
11:55 AM – 12:05 PM
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Vivere.travel
Vivere.travel transforms your vacation vision into reality. A personalized, interest-based, visual travel guide.
Presenter Matteo De Santis, CEO, Vivere.travel
12:05 PM – 12:15 PM
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PerfectStay
Big brands can fully realize their potential for packaged travel sales with this B2B travel operator.
Presenter Raphael Zier, Co-Founder & President, PerfectStay
12:15 PM – 12:25 PM
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TripStack
A simple and cost-effective API provides the best LCC fares and virtual interlining to OTAs and traditional travel agencies.
Presenter John Boguslawski, CEO, TripStack
12:25 PM – 12:35 PM
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ZUZU Hospitality Solutions
ZUZU HS shows how a people-centric approach delivers revenue maximization from its pricing and distribution technology.
Presenter Dan Lynn, Co-Founder, ZUZU Hospitality Solutions
12:35 PM – 12:45 PM
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AllSeated
Genuine virtual reality that provides venues with the highest ROI in the history of event technology.
Presenter Yaron Lipshitz, CEO, AllSeated
12:45 PM – 12:55 PM
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Lola.com
Lola.com provides companies the visibility and control they want, while giving travelers the amazing experience they need.
Presenter Rachel Neasham, Director of Product, Lola.com
12:55 PM – 1:05 PM
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Perfect Price
The dynamic pricing platform that uses AI and machine learning to maximize profitability in an increasingly digital world.
Presenter Alex Shartsis, CEO and Co-Founder, Perfect Price
1:05 PM – 1:15 PM
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Lunch
HSMAI Hospitality Marketing ThinkTank + Lunch Sponsored by: J.D. Power and Marketo, Inc. Gold Ballroom
Join us for an interactive ThinkTank - including lunch - to explore hospitality marketing innovation. Featuring top hospitality companies, the ... [read more]
12:45 PM – 2:45 PM
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Networking Lunch Sponsored by: Hertz and Recruit Co., Ltd. Diamond Ballroom
1:15 PM – 2:15 PM
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Launch
Sessions take place in the Theater, Platinum Ballroom (JW Marriott at L.A. LIVE). Other locations are noted. All times shown are PST (UTC -7).
Welcome to Launch
Fourteen established companies, selected by Phocuswright technology analysts, showcase new products and ideas changing the way we book, search, ... [read more]
Pete Comeau, Senior Vice President, Sales and Marketing, Phocuswright Inc.
2:15 PM – 2:20 PM
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App in the Air, Inc.
Introducing personalized air booking: tailored search results that are 'biased' towards the user.
Presenter Bayram Annakov, CEO, App in the Air, Inc.
2:20 PM – 2:30 PM
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Fareboom.com
Thriving on data: What triggers purchase decision moments? Can you cut CAC by 33%? Can post purchase support run by itself?
Presenter Marko Cadez, Founder and CEO, Fareboom.com
2:30 PM – 2:40 PM
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AirHelp LTD
Machine learning: AirHelps' bots in charge of handling claims.
Presenter Kasper Rasmussen, VP of Strategic Partnerships, AirHelp LTD
2:40 PM – 2:50 PM
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Livn
Through a single integration with Livn API, our B2B partners can connect to 15,000 tour operators with over 700,000 global tours and activities.
Presenter Mark Rizzuto, CEO, Livn
2:50 PM – 3:00 PM
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Affirm
Affirm allows your customers to pay for their trips over time via monthly installments offered at the point of sale.
Presenter Sara Wyman, VP of Travel, Affirm
3:00 PM – 3:10 PM
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Odysseus Solutions
A mobile-ready booking engine to dynamically build cruise packages using individual flight schedules, transfer times and cruise departures.
Presenter Monish Luthra, President & CEO, Odysseus Solutions
3:10 PM – 3:20 PM
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Sift Science
Sift Science's loyalty fraud prevention tool protects not only your brand but also your customers' hard-earned rewards.
Presenter Jeff Sakasegawa, Trust & Safety Architect, Sift Science
3:20 PM – 3:30 PM
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Amadeus
Introducing the industry's first content management and distribution solution for personalized media.
Presenter David Trastour, Head of Amadeus Video Solutions, Amadeus
3:30 PM – 3:40 PM
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Kiwi.com
Harnessing the power of Virtual Interlining we have gone further and made our suite of travel technology platforms available to travel agents and ... [read more]
Presenter Oliver Dlouhy, CEO, Kiwi.com
3:40 PM – 3:50 PM
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PKFARE
A B2B travel marketplace driven by machine learning technology crashes the barriers and flats the trades in travel industry.
Presenter Jason Song, Founder and CEO, PKFARE
3:50 PM – 4:00 PM
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iinside
Learn how this travel API platform creates better, data-driven travel experiences for OTA, rideshare and airline apps.
Presenter Sam Kamel, President & CEO, iinside
4:00 PM – 4:10 PM
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QUICKET.IO
Innovation in travel is challenging because underlying platforms have limited capabilities. Quicket demonstrates what could be possible if there ... [read more]
Presenter Djois Franklin Sronipah, CEO, QUICKET.IO
4:10 PM – 4:20 PM
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Uplift, Inc.
Uplift is the leading provider of flexible, seamless, pay-over-time consumer financing solutions for the travel industry.
Presenter Brian Barth, CEO, Uplift, Inc.
4:20 PM – 4:30 PM
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Tinyclues
Tinyclues' AI-first solution reinvents how marketers work while doubling their campaign revenue and improving the customer experience.
Presenter David Bessis, Founder, CEO, Tinyclues
4:30 PM – 4:40 PM
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Networking Break Platinum Ballroom & Foyer
4:40 PM – 5:00 PM
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Tech Talk: Voice in Travel - Is it All Talk?
2018 has been a big year for smart speakers: Device ownership surged in the U.S., and Alexa for Hospitality marked a rare travel-specific play by ... [read more]
David Berger, Co-Founder and CEO, Volara
5:00 PM – 5:15 PM
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Tech Talk: Devil’s in the Data
His MIT blackjack team inspired the bestseller Bringing Down the House and the movie 21. He’s since gone on to work at ESPN and found a management ... [read more]
Jeff Ma, SVP of Product & Analytics, Duetto
5:15 PM – 5:30 PM
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Executive Roundtable: Tours and Activities
It's the activities on the ground that inspire travelers to go places. More travelers buy a tour, activity or attraction ticket on trips than any ... [read more]
Panelists Ruzwana Bashir, Founder and CEO, PeekJonne De Leeuw, Principal, HPE Growth CapitalEric Gnock Fah, Co-Founder & COO, KlookJack Louis, President, Fat Tire ToursModerator Alice Jong, Research Manager, Phocuswright Inc.
5:30 PM – 5:55 PM
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Summit Awards Ceremony
The pitches are done, the votes are tallied and the trophies are polished. We'll announce the startup and emerging award winners/runners-up: ... [read more]
5:55 PM – 6:00 PM
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Cocktails
Phocuswright Innovation Cocktail Reception Sponsored by: Airlines Reporting Corporation (ARC) Platinum Ballroom & Foyer
6:00 PM – 7:00 PM
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Wednesday November 14
All Day
Phocuswright Reception Desk Open Studio 3 Foyer, Level 3, JW Marriott Hotel
Register or check in, and collect your conference materials. Phocuswright Reception is the go-to spot for all your needs.
7:00 AM – 6:10 PM
Add
Exhibitor Showcases and Networking Lounge Open Platinum Ballroom & Foyer
The showcase is open for business and abuzz with activity. Meet with innovators and exhibitors one-on-one!
8:00 AM – 6:10 PM
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Limited Access
Women's Leadership Initiative Sponsored by: American Airlines and Chargebacks911 Diamond Ballroom
All attendees (men AND women) are invited to attend this essential session to explore what technology companies need to thrive in the future. We ... [read more]
7:00 AM – 8:50 AM
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Rise & Shine
Breakfast and Networking Sponsored by: Skyroam Platinum Ballroom & Foyer
8:00 AM – 9:00 AM
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Breakfast Breakout: The Future of Hospitality and Blockchain Sponsored by: Brillembourg Group Diamond Ballroom 9 & 10
Find out the rubber-meets-the-road practical, real-world applications for blockchain in the hospitality sector: How it will affect the Traveler, ... [read more]
8:00 AM – 9:00 AM
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Center Stage
Sessions take place in the Theater, Platinum Ballroom (JW Marriott at L.A. LIVE). Other locations are noted. All times shown are PST (UTC -7).
9:00 AM – 9:15 AM
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Executive Interview: Benchmark Capital
Benchmark partner and legendary investor Bill Gurley sits down with Altimeter Capital's Brad Gerstner for an in-depth discussion on the state of ... [read more]
Bill Gurley, General Partner, Benchmark CapitalInterviewer Brad Gerstner, CEO, Altimeter Capital
9:15 AM – 9:45 AM
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Keynote: AccorHotels
Strong leadership and fresh ideas have energized Europe's largest hotel company as it bravely navigates the digital age. Find out how AccorHotels' ... [read more]
Maud Bailly, Chief Digital Officer, AccorHotelsTalkbackers Benjamin Jost, CEO, TrustYouSam Shank, CEO & Co-Founder, HotelTonight
9:45 AM – 10:10 AM
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Executive Interview: Skyscanner
This metasearch platform packs a big punch through innovation, personalization, a new owner, and advantages in Asia. Listen in as Phocuswright ... [read more]
Bryan Dove, CEO, SkyscannerInterviewer Kevin May, Editor in chief, PhocusWire
10:10 AM – 10:30 AM
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Spotlight: Blockchain Without the B.S.
A half-century after IBM built SABRE, two decades after Big Blue checkmated Gary Kasparov and seven years after Watson won at Jeopardy, the company ... [read more]
Dee Waddell, Global Managing Director, Travel & Transportation Industries, IBM
10:30 AM – 10:45 AM
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Keynote/Interview: Tesloop
It started with a pretty typical teenage dream: a Tesla of his own. But what this Gen Z entrepreneur did next was far from typical. He founded a ... [read more]
Haydn Sonnad, Founder and Chief Customer Officer, TesloopInterviewer Siew Hoon Yeoh, Founder, WIT and Editorial Director, Northstar Travel Group Asia
10:45 AM – 11:10 AM
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Breakouts
Lunch breakout sessions take place in the Diamond Ballrooms (JW Marriott at L.A. LIVE); all other breakouts take place in the Gold Ballrooms 1-4. All times shown are PST (UTC -7).
A Look Ahead: How Younger Generations Are Shaping the Future of Travel Presented by: Expedia Media Solutions Gold Ballroom 3
Generation Z and millennials are more than just buzzwords. Today's younger generations are redefining the rules of engagement and asserting their ... [read more]
Presenter Lisa Lindberg, Vice President, Product Management, Expedia Group Media Solutions
11:20 AM – 11:55 AM
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A Map-First World: Providing Travelers Personalized, Location-Aware Experiences Presented by: Mapbox Gold Ballroom 1
Maps and location are the foundation of the travel experience. And with connected devices all around us, consumers expect technology to orient the ... [read more]
Presenter Paul Goodman, Head of Consumer Vertical, Mapbox
11:20 AM – 11:55 AM
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Personalization and the Experience Business of Travel Presented by: Adobe Gold Ballroom 2
Consumer expectations are rising and the next generation of travelers have accepted that effective technology, IoT and cognitive services are ... [read more]
Presenter Julie Hoffmann, Head of Industry Strategy & Marketing, Travel & Hospitality, Adobe
11:20 AM – 11:55 AM
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PSD2: What? Where? When? ... and Why? Presented by: Worldpay Gold Ballroom 4
PSD2 is set to shake up the payment sector, so how will that affect you as a travel provider? There are some big changes in store for everyone who ... [read more]
Presenters Al Enes, Business Development Director, WorldpayJason Pavona, CEO, Pazien
11:20 AM – 11:55 AM
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Breakouts
Lunch breakout sessions take place in the Diamond Ballrooms (JW Marriott at L.A. LIVE); all other breakouts take place in the Gold Ballrooms 1-4. All times shown are PST (UTC -7).
Fighting Bots to Eliminate Competitive Scraping and Improve Profitability Presented by: PerimeterX Gold Ballroom 2
Scraping often goes undetected. Competitors use bots and botnets to gain a competitive edge. They scrape your website to harvest pricing and ... [read more]
Presenters Daniel Gordon, Head of DevOps, HotelsCombinedOmri Iluz, CEO and Founder, PerimeterX
12:10 PM – 12:45 PM
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Intensify Your Travel Marketplace Growth With Dynamic Payments Presented by: Yapstone Gold Ballroom 4
In the sharing economy, trust must be present before any business can be earned. High-dollar travel marketplaces establish trust by evaluating the ... [read more]
Presenter David Weiss, President, Yapstone
12:10 PM – 12:45 PM
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Move Over, Millennials. Gen Z is in Town. Presented by: UNiDAYS Gold Ballroom 1
GenZers - those born in the mid-90s and beyond - will comprise nearly 40% of the global population by 2020. Being digital natives, they've grown up ... [read more]
Presenter Marisa Allan, Global Head of Partner Innovation, UNiDAYS
12:10 PM – 12:45 PM
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Using Data to Upgrade the Customer Experience Pre-Trip to Post-Trip Presented by: Acxiom Gold Ballroom 3
Generating exceptional customer experiences is the key to success in the travel industry. But delivering unforgettable, personalized experiences ... [read more]
Presenters Jeff Wingfield, Senior Director Sales Support, AcxiomMike Woods, Vice President Sales and Client Services, Acxiom
12:10 PM – 12:45 PM
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Breakout Lunches
Lunch breakout sessions take place in the Diamond Ballrooms (JW Marriott at L.A. LIVE); all other breakouts take place in the Gold Ballrooms 1-4. All times shown are PST (UTC -7).
Has Online Travel Reached its Middle Age? Gain insights from Behavioral Data. Presented by: Jumpshot Diamond Ballroom 6 & 7
What is the high-level state of online travel today? Have the key sites settled into a mature landscape of relatively fixed positions, or is there ... [read more]
Presenters Deren Baker, CEO, JumpshotJake Fuller, Managing Director, Guggenheim Partners
12:45 PM – 1:45 PM
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How New Age Data Can Drive Growth for Travel Providers Presented by: RateGain Diamond Ballroom 9 & 10
With the advancement of digital technologies, travelers are leaving their digital footprints at multiple touchpoints – from researching possible ... [read more]
Presenter Nanak Banerjee, Vice President of Product Management, RateGain
12:45 PM – 1:45 PM
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Lunch
Networking Lunch Sponsored by: Hertz West Road & Diamond Ballroom
12:45 PM – 1:45 PM
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Breakouts
Lunch breakout sessions take place in the Diamond Ballrooms (JW Marriott at L.A. LIVE); all other breakouts take place in the Gold Ballrooms 1-4. All times shown are PST (UTC -7).
A Deep Dive Into Alternative Accommodations With the Largest U.S. Management Companies Presented by: VRM Intel Gold Ballroom 1
Alternative accommodations, short-term rentals, vacation rentals - however you label this fast-growing lodging sector, there's no denying its ... [read more]
Panelists John Banczak, Co-Founder and Executive Chairman, Turnkey Vacation RentalsEric Breon, Founder and CEO, VacasaLino Maldonado, Vice President, Wyndham Vacation RentalsSteve Milo, Founder and CEO, VtripsModerator Amy Hinote, Founder, VRM Intel
1:45 PM – 2:20 PM
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Blockchain in Travel: A Revolution in Payment Processing Presented by: TripX Gold Ballroom 2
Blockchain-based payment platforms will revolutionize both consumer and B2B payment processes in travel. Real-time payment processing is now ... [read more]
Presenters Michael Culhane, CEO, TripXRees Morgan, CTO, TripX
1:45 PM – 2:20 PM
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Curating the Customer Experience Presented by: Teleperformance Gold Ballroom 4
In the global travel, tourism and hospitality industry, service is a differentiator and loyalty a key business driver. Given this, are you truly ... [read more]
Presenters Mark Harmon, Director, Partner & Performance Management, Choice HotelsKurt Mosher, Chief Operating Officer, Gant Travel ManagementLuisa Parolin, Vice President, Strategic Account Management, Teleperformance
1:45 PM – 2:20 PM
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Engaging Today's Travelers: Navigating Their Omnichannel Journey Presented by: Epsilon/Conversant Gold Ballroom 3
Without a single view of individual travelers and the ability to speak to them with relevant and consistent messaging, traveler loyalty and dollars ... [read more]
Presenters John Ardis, SVP, CRM Solutions, ConversantMike Lund, Vice President, Business Development, Conversant
1:45 PM – 2:20 PM
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Breakouts
Lunch breakout sessions take place in the Diamond Ballrooms (JW Marriott at L.A. LIVE); all other breakouts take place in the Gold Ballrooms 1-4. All times shown are PST (UTC -7).
A Strategic Roadmap for Delivering Hyper-Personalized Experiences at Scale Presented by: WNS Global Services Gold Ballroom 3
For today's traveler, the hyper-personalized service experience is now a standard expectation. For travel organizations, extracting ... [read more]
Presenter Deepak Gupta, Business Head, Travel, Shipping and Logistics, Utilities & Global Customer Interaction Service Leader, WNS Global Services
2:35 PM – 3:10 PM
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Destination Creative: Driving Performance With the Latest Creative Technologies Presented by: smartly.io Gold Ballroom 1
Stunning creative, particularly video, can be transformative for travel brands looking to stand out from the noise on social. Learn how to use data ... [read more]
Presenters Simon Lejeune, Head of Growth, HopperStephanie Semaan, Head of Travel, smartly.io
2:35 PM – 3:10 PM
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How AI in the Workforce is Transforming Travel Presented by: msg.ai Gold Ballroom 2
In today's technology-driven world, consumers' expectations for quick, frictionless service are higher than ever. AI that enters the workforce will ... [read more]
Presenters Puneet Mehta, Founder and CEO, msg.aiAlfredo Tan, Chief Digital & Innovation Officer, WestJet
2:35 PM – 3:10 PM
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The Luxury Vacation Rental Paradox: Why Brand Must Come Ahead of Scale Presented by: Inspirato Gold Ballroom 4
Historically, luxury hospitality companies grew by putting brand first. But in rushing to enter the vacation rental market, they've stressed scale. ... [read more]
Presenter Christopher Smith, Vice President, Inspirato
2:35 PM – 3:10 PM
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Center Stage
Sessions take place in the Theater, Platinum Ballroom (JW Marriott at L.A. LIVE). Other locations are noted. All times shown are PST (UTC -7).
People's Choice Awards Announcement
Find out the winners of the Summit and Launch People's Choice awards!
3:30 PM – 3:35 PM
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Executive Interview: Google
This tech giant owns the top of the funnel, and its flight and hotel products have had a huge impact on travel shopping. The most recent foray: ... [read more]
Richard Holden, Vice President, Product Management, GoogleInterviewer Philip Wolf, Founder, Phocuswright Inc.
3:35 PM – 4:00 PM
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Spotlight Interview: Billion Dollar Baby - OYO
OYO Rooms reshaped India’s hotel landscape by fast-tracked technology and standardization for India’s huge long tail of budget independent hotels. ... [read more]
Ritesh Agarwal, Founder & CEO, OYOInterviewer Maggie Rauch, Senior Director, Research, Phocuswright Inc.
4:00 PM – 4:15 PM
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Executive Interview: KAYAK
Hear from one of the industry's most insightful veterans on all things travel, digital, distribution and more.
Steve Hafner, Co-Founder and CEO, KAYAKInterviewer Douglas Quinby, Senior Analyst, Phocuswright Inc.
4:15 PM – 4:40 PM
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Executive Roundtable: The Remaking of Corporate Travel
Ride hailing, home sharing, mobile, chat: The same forces that have upended consumer travel have infiltrated corporate programs - and the impact is ... [read more]
Panelists Arlene Coyle, Senior Vice President, Corporations Sales, AmadeusRonnie Gurion, GM, Global Head of Uber for Business, UberDavid Holyoke, Global Head of Airbnb for Work, AirbnbJeffrey Katz, Founding Chairman and CEO, Orbitz and CEO, JourneraModerator Norman Rose, Senior Technology and Corporate Market Analyst, Phocuswright Inc.
4:40 PM – 5:10 PM
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Phocuswright Research: India + Executive Interview: MakeMyTrip and Yatra
India owns the world's second-highest mobile penetration rate, and online bookings are growing at double-digit rates. The potential of this ... [read more]
Rajesh Magow, Co-Founder & CEO, India, MakeMyTripDhruv Shringi, Co-Founder and CEO, Yatra Online Pvt. Ltd.Interviewer Chetan Kapoor, Research Analyst, Asia Pacific, Phocuswright Inc.
5:10 PM – 5:35 PM
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Executive Interview: Booking Holdings
A string of international acquisitions and investments plus a new-ish name to reflect their global position has the industry speculating about what ... [read more]
Glenn Fogel, Chief Executive Officer and President, Booking HoldingsInterviewer Maggie Rauch, Senior Director, Research, Phocuswright Inc.
5:35 PM – 6:00 PM
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Cocktails
Center Stage Cocktail Reception Sponsored by: American Airlines and JW Marriott Los Angeles L.A. LIVE Lobby, JW Marriott Hotel
6:00 PM – 7:30 PM
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Thursday November 15
All Day
Exhibitor Showcases and Networking Lounge Open Platinum Ballroom & Foyer
The showcase is open for business and abuzz with activity. Meet with innovators and exhibitors one-on-one!
8:30 AM – 2:00 PM
Add
Phocuswright Reception Desk Open Studio 3 Foyer, Level 3, JW Marriott Hotel
Register or check in, and collect your conference materials. Phocuswright Reception is the go-to spot for all your needs.
8:30 AM – 2:00 PM
Add
Rise & Shine
Breakfast and Networking Sponsored by: Hertz Platinum Ballroom & Foyer
8:30 AM – 9:30 AM
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Center Stage
Sessions take place in the Theater, Platinum Ballroom (JW Marriott at L.A. LIVE). Other locations are noted. All times shown are PST (UTC -7).
Executive Roundtable: Street Talk
Phocuswright's signature session is dedicated to the intersection of finance, investment, M&A, IPOs and the world's largest industry: travel, ... [read more]
Panelists Kevin Kopelman, Director, Technology, Media and Telecom - Hotels; Online Travel, Cowen Inc.Brian Nowak, Managing Director, Morgan Stanley & Co. Inc.Eric Sheridan, Managing Director, UBSModerator Jake Fuller, Managing Director, Guggenheim Partners
9:30 AM – 9:55 AM
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Executive Interview: TripAdvisor
Discovery, research, booking ... now this seasoned online travel brand wants to add social to its legacy. The company's founder and CEO joins us ... [read more]
Stephen Kaufer, President and CEO, TripAdvisorInterviewer Alice Jong, Research Manager, Phocuswright Inc.
9:55 AM – 10:15 AM
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Executive Roundtable: Travel and the Future of Cities
Travel’s disruptive new ideas carve new grooves in the urban landscape, while a global surge in guests flocking to hot spots sometimes erodes what ... [read more]
Panelists Dan Christian, Chief Digital Officer, The Travel CorporationMatt Curtis, Founder, Smart City Policy GroupTroy Flanagan, Vice President, Government Affairs & Industry Relations, American Hotel & Lodging AssociationMartha Honey, Co-Founder and Executive Director, Center for Responsible TravelModerator Seema Mody, Global Markets Reporter, CNBC
10:15 AM – 10:40 AM
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Executive Interview: Hilton
Hospitality distribution, direct booking campaigns, loyalty programs and evolving the hotel guest experience are only a few items at the top of ... [read more]
Kellyn Smith Kenny, Senior Vice President and Chief Marketing Officer, HiltonInterviewer Robert Cole, Senior Research Analyst, Lodging and Leisure Travel, Phocuswright Inc.
10:40 AM – 11:00 AM
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Phocuswright Research: China + Executive Interview: Ctrip and Alibaba
In the world of online travel, there’s everyone else – and then there’s China. The land where mobile is king. Where search engines take a back seat ... [read more]
Jerry Hu, Vice President, Alibaba GroupCindy Wang, CFO, Ctrip.com International, Ltd.Interviewer Maggie Rauch, Senior Director, Research, Phocuswright Inc.
11:00 AM – 11:35 AM
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Networking Break Platinum Ballroom & Foyer
11:35 AM – 12:15 PM
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Europe Overview + Executive Interview: eDreams ODIGEO
Online and mobile platforms are transforming Europe, but the region is still shaped by tradition and local culture. Regional players must use their ... [read more]
Dana Dunne, CEO, eDreams ODIGEOInterviewer Lorraine Sileo, Senior Vice President, Research and Business Operations, Phocuswright Inc.
12:15 PM – 12:40 PM
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Executive Roundtable: Airlines - From NDC to LCCs
Passenger jets ushered in the modern travel era, and now air distribution is undergoing a modernization of its own. Widespread NDC adoption opens ... [read more]
Panelists Jim Davidson, President and CEO, Farelogix Inc.Simon Ferguson, President and Managing Director, Americas, TravelportFrederic Lalonde, Founder and CEO, Hopper Inc.Tye Radcliffe, Director of Distribution, United Airlines Inc.Moderator Norman Rose, Senior Technology and Corporate Market Analyst, Phocuswright Inc.
12:40 PM – 1:05 PM
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Executive Interview: Airbnb
Continuously changing the way we travel, the startup that made home sharing massive is moving beyond accommodations to look more like a ... [read more]
Greg Greeley, President of Homes, AirbnbInterviewer Douglas Quinby, Senior Analyst, Phocuswright Inc.
1:05 PM – 1:30 PM
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Executive Interview: Expedia Group Inc.
Home rentals, tours and activities, event tickets ... the list of services keeps growing for the biggest online travel seller by sales. One year ... [read more]
Mark Okerstrom, President and Chief Executive Officer, Expedia Group, Inc.Interviewer Lorraine Sileo, Senior Vice President, Research and Business Operations, Phocuswright Inc.
1:30 PM – 1:55 PM
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Epilogue
1:55 PM – 2:00 PM
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Lunch
Networking Lunch Sponsored by: Greater Fort Lauderdale Convention & Visitors Bureau Diamond Ballroom
2:00 PM – 3:00 PM
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Note: All conference information (including program, speakers, etc.) is subject to change without notice.