Program


Monday November 18
All Day
12:00 PM
-
10:00 PM
Phocuswright Reception Desk Open Diplomat Lobby
Register or check in, and collect your conference materials. Phocuswright Reception is the go-to spot for all your needs.
12:00 PM – 10:00 PM
Add
Limited Access
No conference sessions are held on Monday; pre-conference activities take place in noted locations. All times shown are EST (GMT -5 hours).
1:30 PM
-
6:30 PM
Startup Program Atlantic 1 and 2, 2nd Floor, Convention Center
(by acceptance only) Participate in intimate roundtable discussions based on your business interests – moderated by Phocuswright analysts and ... [read more]
1:30 PM – 5:00 PM
Add
The Young Leaders Summit Sponsored by: Brand USA - VisitTheUSA.com Regency 2, 2nd Floor, Convention Center
(by acceptance only) The Summit convenes for the first time. Get to know your fellow stars during an interactive session Monday afternoon. This is ... [read more]
4:00 PM – 6:30 PM
Add
Networking
No conference sessions are held on Monday; pre-conference activities take place in noted locations. All times shown are EST (GMT -5 hours).
7:00 PM
-
8:30 PM
Attendee Speed-Meet Grand Ballroom, 2nd Floor, Convention Center
(open to all registered attendees)
7:00 PM – 8:30 PM
Add
Happy Hour
8:30 PM
-
10:00 PM
Kick-Off Cocktails Sponsored by: Allianz Partners The Hotel Bar, Lobby Level, Outdoor
8:30 PM – 10:00 PM
Add
Tuesday November 19
All Day
8:00 AM
-
7:00 PM
Exhibitor Showcases and Networking Lounge Open Great Hall, 3rd Floor, Convention Center
The showcase is open for business and abuzz with activity. Meet the demonstrators and connect with exhibitors one-on-one!
8:00 AM – 7:00 PM
Add
Phocuswright Reception Desk Open Foyer, Great Hall, 3rd Floor, Convention Center
Register or check in, and collect your conference materials. Phocuswright Reception is the go-to spot for all your needs.
8:00 AM – 7:00 PM
Add
Rise & Shine
8:00 AM
-
9:00 AM
Breakfast and Networking Great Hall, 3rd Floor, Convention Center
8:00 AM – 9:00 AM
Add
Summit
Sessions take place in the Theater, Great Hall, 3rd Floor, Convention Center. Other locations are noted.
All times shown are EST (GMT -5 hours).
9:00 AM
-
1:08 PM
Welcome to The Phocuswright Conference and Summit
Summit, presented by Brand USA - VisitTheUSA.com, showcases the best startup and emerging companies selected by industry experts and Phocuswright ... [read more]
9:00 AM – 9:12 AM
Add
Flymya [Category: Booking]
How do you run an OTA in Myanmar? @flymyatravels will discuss the challenges of operating in a unique economy.
Presenter Jeff Pan, CEO, Flymya
9:12 AM – 9:21 AM
Add
Pack Up + Go [Category: Booking]
Plan a three-day trip around the United States with this travel agency. The catch? Your destination is a surprise!
Presenter Lillian Rafson, Founder, CEO, Pack Up + Go
9:21 AM – 9:30 AM
Add
Gamitee [Category: Booking]
This social solution for travel sites converts 5x better than the site baseline, translating to an increase of 10% in overall online sales.
Presenter Ella Stahl, Vice President Sales, Gamitee
9:30 AM – 9:39 AM
Add
Questo [Category: In-Destination]
Gamified walking tours can be played any time by solving clues in order to discover cities and stories.
Presenter Alex Govoreanu, CEO and Co-founder, Questo
9:39 AM – 9:48 AM
Add
OccasionGenius [Category: In-Destination]
Gain access to a premium database of upcoming events to capture and engage the experiential consumer.
Presenter Nathaniel Marcus, CEO, OccasionGenius
9:48 AM – 9:57 AM
Add
Beachy [Category: In-Destination]
This software solution integrates beach, pool and F&B operations, increasing revenue and delivering an unparalleled guest experience.
Presenter David Stange, Chief Executive Officer, Beachy
9:57 AM – 10:06 AM
Add
Pilota [Category: Air] Presenter Saniya Shah, CEO, Pilota
10:06 AM – 10:15 AM
Add
Timeshifter Inc. [Category: Air]
Jet lag is history! Explore how the latest sleep and circadian neuroscience can help travelers arrive at their best.
Presenter Mickey Beyer-Clausen, Co-Founder & CEO, Timeshifter Inc.
10:15 AM – 10:24 AM
Add
Exosonic [Category: Air]
Exosonic is bringing supersonic transport back by muting the sonic boom! Hear how and meet the team behind this company.
Presenter Norris Tie, CEO, Exosonic
10:24 AM – 10:33 AM
Add
flyiin [Category: Air]
The Airline DirectConnect Platform enables retailers to build a differentiating flight booking experience.
Presenter Stéphane Pingaud, CEO, flyiin
10:33 AM – 10:42 AM
Add
Nannybag [Category: Luggage Storage]
Changing the way people travel.
Presenter Matthieu Ballester, CEO & Co-Founder, Nannybag
10:42 AM – 10:51 AM
Add
Stasher [Category: Luggage Storage]
Explore how this platform was scaled for luggage storage globally, connecting travelers with local businesses.
Presenter Anthony Collias, CCO & Co-founder, Stasher
10:51 AM – 11:00 AM
Add
Networking Break Great Hall, 3rd Floor, Convention Center
11:00 AM – 11:20 AM
Add
Servantrip Network SL [Category: SaaS/PaaS]
Leading activities market consolidation for B2B, by providing the largest offer comparison powered with AI recommendation engine.
Presenter Jose Manuel Nuñez, CEO, Servantrip
11:20 AM – 11:29 AM
Add
Airalo [Category: SaaS/PaaS]
Get pain-free travel and stay connected without changing SIM cards or renting a Wi-Fi device.
Presenter Mea Thompson, Director of Partnerships, Airalo
11:29 AM – 11:38 AM
Add
Fly Money [Category: SaaS/PaaS]
Helping travelers pay like locals: Aggregating and pre-ordering all local payment methods to use during vacations - mobile, cash and cards.
Presenter Tal Ekroni, CEO, Fly Money
11:38 AM – 11:47 AM
Add
Setoo [Category: SaaS/PaaS]
Empowering e-businesses to turn insurance into products consumers love.
Presenter Noam Shapira, Co-CEO, Setoo
11:47 AM – 11:56 AM
Add
Bespoke Inc. [Category: Chat and Voice]
Bebot: The AI-powered multilingual concierge chatbot for hotels, airports, stations and cities.
Presenter Tobias Wessels, Chief Commercial Officer, Bespoke Inc.
11:56 AM – 12:05 PM
Add
SnapTravel [Category: Chat and Voice]
This consumer brand that has driven $100M+ in hotel sales over messaging (SMS, Messenger, WhatsApp).
Presenter Hussein Fazal, CEO, SnapTravel
12:05 PM – 12:14 PM
Add
Mindsay [Category: Chat and Voice]
This leader in conversational AI for the travel industry builds AI-powered chatbots for major travel companies.
Presenter Guillaume Laporte, CEO & Co-Founder, Mindsay
12:14 PM – 12:23 PM
Add
30SecondsToFly Inc. [Category: Chat and Voice]
Claire, the AI partner for large TMCs, offers traveler-centric conversational commerce for higher revenues and lower costs.
Presenter Felicia Schneiderhan, Co-Founder and CMO, 30SecondsToFly Inc.
12:23 PM – 12:32 PM
Add
Travelstop [Category: Corporate]
Travelstop is a modern SaaS platform that simplifies business travel and automates expense management for growth companies.
Presenter Prashant Kirtane, Founder & CEO, Travelstop
12:32 PM – 12:41 PM
Add
TroopTravel [Category: Corporate]
100 travelers. 15 origins. Where do we meet? See how to use Big Data to plan corporate meetings and events in minutes.
Presenter Dennis Vilovic, Founder, TroopTravel
12:41 PM – 12:50 PM
Add
apaleo [Category: Hotel]
Hotel tech built for the future. This PMS takes an API-first approach, connecting all systems seamlessly.
Presenter Philip Von Ditfurth, Founder, apaleo
12:50 PM – 12:59 PM
Add
Hotelmize [Category: Hotel]
Increase hotel sales profit margins by utilizing advanced AI prediction algorithms and capital market trading strategies.
Presenter Dor Krubiner, CEO, Hotelmize
12:59 PM – 1:08 PM
Add
Lunch
1:08 PM
-
2:15 PM
Networking Lunch Sponsored by: Hertz Grand Ballroom, 2nd Floor, Convention Center
1:08 PM – 2:15 PM
Add
Lunch Breakout
1:15 PM
-
2:45 PM
Hospitality Marketing Innovation ThinkTank Presented by: HSMAI Regency 2, 2nd Floor, Convention Center
Bringing to life hospitality marketing innovation with real-world examples, HSMAI presents winners of its 2019 Adrian Awards to share their unique ... [read more]
1:15 PM – 2:45 PM
Add
Visual Inspiration for the Experience of a Lifetime Presented by: Pinterest Atlantic 2-3, 2nd Floor, Convention Center
Experiences last a lifetime. So how can travel brands inspire and empower consumers to dream big and explore the world in unique ways? Join ... [read more]
Presenter Megan Danielson, Industry Lead, Travel, Pinterest
1:15 PM – 2:15 PM
Add
Launch
Sessions take place in the Theater, Great Hall, 3rd Floor, Convention Center. Other locations are noted.
All times shown are EST (GMT -5 hours).
2:15 PM
-
6:00 PM
Welcome to Launch
Thirteen established companies, selected by Phocuswright technology analysts, showcase new products and ideas changing the way we book, search, ... [read more]
2:15 PM – 2:20 PM
Add
Mystifly
Hear how this disruptive travel product - C2 - enables OTAs and travel intermediaries to redefine their customer experience.
Presenter Rajeev Kumar G., Founder, CEO & Managing Director, Mystifly
2:20 PM – 2:30 PM
Add
Kiwi.com
A virtual global supercarrier enables efficient pre-booked and on-demand trips from any A to B for customers and carriers.
Presenter Oliver Dlouhy, CEO, Kiwi.com
2:30 PM – 2:40 PM
Add
Sift
Learn how Dynamic Friction can assist efforts to reduce longstanding problems like false positives and growing problems like account takeovers.
Presenter Jeff Sakasegawa, Trust & Safety Architect, Sift
2:50 PM – 3:00 PM
Add
Cover Genius
A single integration with XCover creates new revenue opportunities globally for the world's largest travel companies.
Presenter Angus McDonald, CEO and Co-Founder, Cover Genius
3:00 PM – 3:10 PM
Add
HotelRunner
What is the secret sauce to accelerate supply acquisition and drive online revenues? Of the 15M accommodations worldwide, 14M+ are not available ... [read more]
Presenter Ali Beklen, Managing Partner, HotelRunner
3:10 PM – 3:20 PM
Add
Amadeus IT Group
Amadeus for Developers empowers innovators to build AI-driven travel solutions by offering open powerful ML predictive models.
Presenter Fran Romero, Head of Open Innovation Programs, Amadeus IT Group S.A.
3:20 PM – 3:30 PM
Add
Nezasa
Incremental selling of personalized trips: from static to live itineraries.
Presenter Manuel Hilty, CEO, Nezasa
3:30 PM – 3:40 PM
Add
Travel Compositor S.L.
Presenting a new package engine with pre- and post-tour additional services; 5,000+ tours and 100+ weekly departures from 90+ providers worldwide.
Presenter Manuel Aragonés, CEO, Travel Compositor
3:40 PM – 3:50 PM
Add
3:50 PM – 4:00 PM
Add
AirDNA
Short-term rental data is the next generation of lodging analytics. Find out why it's something you can't afford to ignore.
Presenter Scott Shatford, CEO & Founder, AirDNA
4:00 PM – 4:10 PM
Add
Left Travel Inc.
One Degree helps property owners gain visibility by promoting their eco-friendly properties with the Sustainable Impact Score.
Presenter Ashley Joslin, Business Director Left Travel, Left Travel
4:10 PM – 4:20 PM
Add
MagicStay
Several hundred thousand apartments worldwide can be booked for corporate stays directly in the SBT.
Presenter William Lecerf, Co-founder, MagicStay
4:20 PM – 4:30 PM
Add
Networking Break Great Hall, 3rd Floor, Convention Center
4:30 PM – 5:00 PM
Add
Executive Roundtable: Made in Asia - The Mobile Future
Asia is where the first real superapps are emerging, where social networks are true travel shopping platforms, and where OTAs are complete ... [read more]
Panelists Mieke De Schepper, Executive Vice President Online Travel & Managing Director APAC, AmadeusJie Shen, VP of Trip.com Group and Head of Investment, Ctrip.comKei Shibata, Co-founder & CEO, Venture Republic GroupModerator Chetan Kapoor, Research Analyst - Asia Pacific, Phocuswright Inc.
5:00 PM – 5:25 PM
Add
Executive Interview: American Express Global Business Travel
Greg O’Hara sits in a unique position, as a top executive at the world’s largest travel management company, American Express GBT; and the founder ... [read more]
Michael O'Hara, Executive Chairman, Amex GBT; Founder & Senior Managing Director, CertaresInterviewer Philip Wolf, Serial Board Director & Founder, Phocuswright Inc.
5:25 PM – 5:55 PM
Add
Summit Awards Ceremony
The pitches are done, the votes are tallied and the trophies are polished. We'll announce the startup and emerging award winners/runners-up: ... [read more]
5:55 PM – 6:00 PM
Add
Happy Hour
6:00 PM
-
7:00 PM
Innovation Happy Hour Sponsored by: Travel Technology Europe (TTE) Great Hall, 3rd Floor, Convention Center
6:00 PM – 7:00 PM
Add
Wednesday November 20
All Day
7:00 AM
-
6:00 PM
Phocuswright Reception Desk Open Foyer, Great Hall, 3rd Floor, Convention Center
Register or check in, and collect your conference materials. Phocuswright Reception is the go-to spot for all your needs.
7:00 AM – 6:00 PM
Add
Exhibitor Showcases and Networking Lounge Open Great Hall, 3rd Floor, Convention Center
The showcase is open for business and abuzz with activity. Meet with innovators and exhibitors one-on-one!
8:00 AM – 6:00 PM
Add
Rise & Shine
7:00 AM
-
9:00 AM
Women's Leadership Initiative Breakfast Sponsored by: Merkle Atlantic 2-3, 2nd Floor, Convention Center
Open to all attendees (men AND women).This is an essential session for women and men to explore what travel technology companies need to thrive in ... [read more]
7:00 AM – 8:50 AM
Add
Breakfast and Networking Great Hall, 3rd Floor, Convention Center
8:00 AM – 9:00 AM
Add
Center Stage
Sessions take place in the Theater, Great Hall, 3rd Floor, Convention Center. Other locations are noted.
All times shown are EST (GMT -5 hours).
9:00 AM
-
11:10 AM
Executive Interview: TripAdvisor
TripAdvisor forever changed hotel and destination selection when it elevated user-generated content to required pre-trip reading for millions of ... [read more]
Steve Kaufer, CEO, TripAdvisorInterviewer Alice Jong, Research Manager, Phocuswright Inc.
9:15 AM – 9:40 AM
Add
Tech Talk: Google
We're in a new era of change with AI and machine learning. These technologies can help solve a range of problems from healthcare to agriculture and ... [read more]
Oliver Heckmann, Vice President, Engineering, Google
9:40 AM – 9:55 AM
Add
Executive Interview: GetYourGuide & Klook
The tours and activities segment is the darling of the travel VC investment community. Case in point: Earlier this year, in rapid succession, ... [read more]
Eric Gnock Fah, COO & Co-Founder, KlookJohannes Reck, CEO & Co-Founder, GetYourGuideModerator Douglas Quinby, CEO, Arival
9:55 AM – 10:20 AM
Add
Executive Roundtable: The Long Game in Short-Term Rentals
The rise of short-term rentals has dramatically expanded traveler options and reshaped hospitality globally. Rentals are increasingly sold ... [read more]
Panelists Eric Breon, CEO, VacasaBrad Handler, Founder & Chairman, InspiratoClara Liang, Vice President and General Manager, Professional Host and Luxury Businesses, AirbnbAmiad Soto, Co-Founder & CEO, GuestyModerator Michael Coletta, Manager of Research and Innovation, Phocuswright Inc.
10:20 AM – 10:45 AM
Add
Keynote: OYO Hotels & Homes
What originated as a virtual online brand aggregating independent budget hotels in India has evolved into a hospitality chain that leases and ... [read more]
Ritesh Agarwal, Founder & CEO, OYO Hotels & HomesTalkbackers Hichame Assi, MD APAC & Hotels, KAYAK | HotelsCombinedMaggie Rauch, Senior Director, Research and Head Analyst, Phocuswright Inc.
10:45 AM – 11:10 AM
Add
Breakouts
Breakout sessions take place in the Regency and Atlantic ballrooms, 2nd Floor, Convention Center. All times shown are EST (GMT -5 hours).
11:20 AM
-
11:55 AM
Multi-Channel Marketing in a World of Walled Gardens Presented by: Sojern Atlantic 1, 2nd Floor, Convention Center
Digital walled gardens (think Google, Facebook, Apple, Alibaba) have risen to dominance due to their sheer popularity with consumers, now ... [read more]
Presenter Kurt Weinsheimer, Chief Solutions Officer, Sojern
11:20 AM – 11:55 AM
Add
Strategy Check: 5G is Coming. Do You Have a Plan to Thrive? Presented by: Luxoft Regency 1, 2nd Floor, Convention Center
5G is coming soon and you can’t rely on your old strategy to guide you. Regardless of whether or not 5G is part of your core technology, in the new ... [read more]
Presenter Kenneth Urquhart, Director, Luxoft USA, Inc.
11:20 AM – 11:55 AM
Add
The Best Payment Experience: Are We There Yet? Or Have We Gone Too Far? Presented by: Worldpay from FIS Regency 3, 2nd Floor, Convention Center
For years, we have tried to optimize the payment experience, with invisible payments as the ultimate goal (e.g., Uber). But for some, this has gone ... [read more]
11:20 AM – 11:55 AM
Add
Travel EQ: Bridging the Gap Between High-Tech & High-Touch Presented by: American Express Travel Regency 2, 2nd Floor, Convention Center
With more people traveling than ever before and an overwhelming amount of information at their fingertips, consumers are looking for a trusted ... [read more]
Presenter Sangeeta Naik, Global Head of Strategic Partnerships and Marketing, American Express
11:20 AM – 11:55 AM
Add
Breakouts
Breakout sessions take place in the Regency and Atlantic ballrooms, 2nd Floor, Convention Center. All times shown are EST (GMT -5 hours).
12:10 PM
-
12:45 PM
How to Win at Travel Marketing in the Age of Google and Expedia Presented by: Tinyclues Regency 2, 2nd Floor, Convention Center
For travel brands looking to better engage their customers and earn more revenue, the industry marketing landscape can often feel like an unfair ... [read more]
Presenter George Phipps, Senior Product Marketing Manager, Tinyclues
12:10 PM – 12:45 PM
Add
Outsmart Competitors Who Scrape Your Data Presented by: PerimeterX Atlantic 1, 2nd Floor, Convention Center
Every day, your competitors scrape your website and steal your pricing data, content and intellectual property to use to their advantage. The more ... [read more]
Presenter Kim DeCarlis, CMO, PerimeterX
12:10 PM – 12:45 PM
Add
Risky Business? Travel Technology has Placed the Full Trip Lifecycle Into the Hands of the Business Traveler Presented by: TripActions & UATP Regency 3, 2nd Floor, Convention Center
Technology has become an integral part of the business travel experience. From basics like online booking and automated expense, to the growing use ... [read more]
12:10 PM – 12:45 PM
Add
Understanding the New Path to Purchase Presented by: SimilarWeb Regency 1, 2nd Floor, Convention Center
Explore trends in digital shopping for lodging in light of growth from Google travel and the vacation rental segment. Follow this deep dive into ... [read more]
Presenter Mackenzie Cahill, Strategic Consultant, SimilarWeb
12:10 PM – 12:45 PM
Add
Lunch
12:45 PM
-
1:45 PM
Networking Lunch Sponsored by: Hertz and Recruit Co., Ltd. Grand Ballroom, 2nd Floor, Convention Center
12:45 PM – 1:45 PM
Add
Lunch Breakout
Breakout sessions take place in the Regency and Atlantic ballrooms, 2nd Floor, Convention Center. All times shown are EST (GMT -5 hours).
12:45 PM
-
1:45 PM
Taking Your Global Business Into Local Markets Presented by: WEX Atlantic 2-3, 2nd Floor, Convention Center
Achieving global reach in fragmented and changing local landscapes can be difficult. Explore the practical side of creating a frictionless payment ... [read more]
Presenter Macaire O'Brien, Product Portfolio Manager, WEX Inc.
12:45 PM – 1:45 PM
Add
Breakouts
Breakout sessions take place in the Regency and Atlantic ballrooms, 2nd Floor, Convention Center. All times shown are EST (GMT -5 hours).
1:45 PM
-
2:20 PM
Exploring Traveler Trends by Generation & Geography Presented by: Expedia Group Media Solutions Regency 2, 2nd Floor, Convention Center
Traveler motivations, behaviors and priorities vary not only by geography, but across generations. Looking at the motives and emotions behind their ... [read more]
Presenter Jennifer Andre, Senior Director, Business Development, Expedia Group Media Solutions
1:45 PM – 2:20 PM
Add
Breakouts
Breakout sessions take place in the Regency and Atlantic ballrooms, 2nd Floor, Convention Center. All times shown are EST (GMT -5 hours).
2:35 PM
-
3:10 PM
First Look! Phocuswright's Short-Term Rentals Study: Travel's Most Disruptive Category Grows Up Presented by: TurnKey Vacation Rentals Atlantic 1, 2nd Floor, Convention Center
In the last 10-15 years, the rise of short-term rentals has dramatically expanded traveler options and virtually redefined the greater lodging ... [read more]
Presenters Tom Anderson, Director of Marketing & Sales, Amrit Ocean Resort & ResidencesT.J. Clark, Co-founder & CEO, TurnKey Vacation RentalsJeff Hurst, Senior Vice President and General Manager, VrboTobias Wann, CEO - OYO VACATION HOMES, OYO Hotels & Homes
2:35 PM – 3:10 PM
Add
Successful Travel Marketplace Payments Can Walk and Chew Gum at the Same Time! Presented by: Yapstone Regency 1, 2nd Floor, Convention Center
The better your payments work for you, the bigger and faster your business can grow. That’s why payment functionality should never be a compromise. ... [read more]
Presenter Sanjay Saraf, Chief Technology Officer/Chief Product Officer, YapStone
2:35 PM – 3:10 PM
Add
Using Experimentation to Optimize Your Digital Performance Presented by: Publicis Sapient Regency 2, 2nd Floor, Convention Center
In the hyper-competitive travel marketplace, brands are searching for innovative ways to transform their organization and customer experience using ... [read more]
Presenters Deepa Mahidhara, Director of Data Science & Analytics, Publicis SapientSylvester Obafunwa, Director, MGM ResortsAbhi Patil, Vice President of MarTech and Personalization Platforms, Hyatt Hotels CorporationJustin Plumridge, Vice President of Data Science and Analytics, Publicis Sapient
2:35 PM – 3:10 PM
Add
Center Stage
Sessions take place in the Theater, Great Hall, 3rd Floor, Convention Center. Other locations are noted.
All times shown are EST (GMT -5 hours).
3:30 PM
-
6:00 PM
People's Choice Awards Announcement
Find out the winners of the Summit and Launch People's Choice awards!
3:30 PM – 3:35 PM
Add
Keynote + Executive Interview: Kara Swisher
Disruptive technology is the holy grail of the travel industry, but where is true innovation to be found? Acclaimed tech journalist Kara Swisher ... [read more]
Kara Swisher, Editor at Large of Recode; Host, Recode Decode Podcast; Executive Producer, Code ConferenceInterviewer Maggie Rauch, Senior Director, Research and Head Analyst, Phocuswright Inc.
3:35 PM – 4:10 PM
Add
Spotlight: eDreams ODIGEO
Google owns the top of the funnel in much of the world, and its increasingly robust travel products compete directly with the industry's top OTAs ... [read more]
Guillaume Teissonniere, General Counsel, eDreams ODIGEO
4:10 PM – 4:25 PM
Add
Executive Roundtable: The Future of the Funnel
Focused intermediaries remain a big part of online travel. Can they continue to rely solely on a single vertical, region, or stage of the funnel? ... [read more]
Panelists Bryan Dove, CEO, SkyscannerTedd Evers, Founder & CEO, TripTunerSam S. Jain, Founder & CEO, Fareportal & CheapOairSam Shank, CEO, HotelTonight & Head of Hotels, AirbnbModerator Alice Jong, Research Manager, Phocuswright Inc.
4:25 PM – 4:55 PM
Add
Executive Interview: Virgin Galactic & Social Capital
Some have said that Chamath Palihapitiya, CEO of Social Capital, will "change your opinion on everything," often in a style that is both ... [read more]
Chamath Palihapitiya, Chairman, Virgin Galactic and Founder & CEO, Social CapitalInterviewer Brad Gerstner, CEO, Altimeter Capital
4:55 PM – 5:35 PM
Add
Executive Interview: Booking Holdings
The leader of Booking Holdings has set his sights on integrating the company’s expanding portfolio of brands to facilitate a complete end-to-end ... [read more]
Glenn Fogel, CEO, Booking HoldingsInterviewer Lorraine Sileo, Senior Analyst and Founder, Phocuswright Research, Phocuswright Inc.
5:35 PM – 6:00 PM
Add
Happy Hour
6:00 PM
-
7:30 PM
Center Stage Reception Sponsored by: Greater Fort Lauderdale Convention & Visitors Bureau South Palm Court, Lobby Level, Outdoor
6:00 PM – 7:30 PM
Add
Thursday November 21
All Day
8:30 AM
-
2:00 PM
Exhibitor Showcases and Networking Lounge Open Great Hall, 3rd Floor, Convention Center
The showcase is open for business and abuzz with activity. Meet with innovators and exhibitors one-on-one!
8:30 AM – 2:00 PM
Add
Phocuswright Reception Desk Open Foyer, Great Hall, 3rd Floor, Convention Center
Register or check in, and collect your conference materials. Phocuswright Reception is the go-to spot for all your needs.
8:30 AM – 2:00 PM
Add
Rise & Shine
8:30 AM
-
9:30 AM
Breakfast and Networking Sponsored by: Hertz Great Hall, 3rd Floor, Convention Center
8:30 AM – 9:30 AM
Add
Center Stage
Sessions take place in the Theater, Great Hall, 3rd Floor, Convention Center. Other locations are noted.
All times shown are EST (GMT -5 hours).
9:30 AM
-
2:00 PM
Executive Interview: Expedia
Bigger is not necessarily better when it comes to innovation and quick adaptation. Can a company with more than 20 brands selling across a growing ... [read more]
Mark Okerstrom, President & CEO, Expedia Group, Inc.Interviewer Maggie Rauch, Senior Director, Research and Head Analyst, Phocuswright Inc.
9:30 AM – 9:55 AM
Add
Executive Roundtable: Street Talk
Phocuswright's signature session dedicated to the intersection of finance, investment, M&A, IPOs and the world's largest industry - travel, tourism ... [read more]
Panelists Jake Fuller, Senior Managing Director, Guggenheim PartnersMark Mahaney, Managing Director, RBC Capital MarketsEric Sheridan, Managing Director, UBSLloyd Walmsley, Director, Deutsche Bank Securities Inc.Moderator Seema Mody, Global Markets Reporter, CNBC
9:55 AM – 10:20 AM
Add
Executive Roundtable: Innovation Post-Game
You saw the Summit pitches and heard the Dragons’ immediate reactions. Now these keen observers give their take on the biggest trends, promising ... [read more]
Panelists Chris Hemmeter, Managing Director, Thayer VenturesMiriam Moscovici, Senior Director, Research & Innovation, BCD TravelModerator Siew Hoon Yeoh, Founder, WIT and Editorial Director, Northstar Travel Group Asia
10:20 AM – 10:45 AM
Add
Executive Roundtable: Hotel Strategies 2020 - Taking Control
Hotels are ramping up their tech to improve targeting, reward customers, make smarter distribution choices and offer a differentiated guest ... [read more]
Panelists Philippe Garnier, Vice President, Third Party Distribution, Intercontinental Hotels Group (IHG)Alexander Pyhan, Vice President, Distribution, Marriott InternationalAldine Shamir, VP Loyalty and CRM, Wyndham Hotels & ResortsModerator Lorraine Sileo, Senior Analyst and Founder, Phocuswright Research, Phocuswright Inc.
10:45 AM – 11:10 AM
Add
Executive Interview: Despegar
The shift to a mobile-first world for travel transactions is accelerating globally, but market adoption varies. We sit down for a one-on-one chat ... [read more]
Damian Scokin, CEO, Despegar.com Inc.Interviewer Carolina Sass de Haro, Market Specialist, Latin America, Phocuswright Inc.
11:10 AM – 11:35 AM
Add
Networking Break Great Hall, 3rd Floor, Convention Center
11:35 AM – 12:15 PM
Add
Phocuswright Research Presentation: Traveler Tech Trends
Technology’s evolution is shaping how consumers engage with travel. Travelers from mature markets have adapted to the online and mobile shifts and ... [read more]
Mark Blutstein, Research Analyst, Phocuswright Inc.
12:15 PM – 12:30 PM
Add
Executive Roundtable: A Segment of One - Have We Arrived?
Better technology, not least of all AI, is unlocking the power of data to tailor and target like never before. Providers are growing more confident ... [read more]
Panelists Jeffrey Glueck, CEO, FoursquareKenneth Purcell, Founder/CEO, iSeatz Inc.Edward Silver, Chief Technology Office, Corporate Brands, Flight Centre Travel Group LimitedSimon Whitcombe, Vice President, North America, Global Marketing Solutions, Facebook Inc.Moderator Norm Rose, Senior Technology and Corporate Market Analyst, Phocuswright Inc.
12:30 PM – 12:55 PM
Add
Executive Roundtable: Air Distribution Confusion - New Rules, New Roles
Ready or not, new standards are affecting all facets of travel distribution. IATA’s NDC and One Order are spurring new approaches to content, ... [read more]
Panelists Vince Chirico, SVP Global Supply Chain Partners, CWTArber Deva, Senior Director, Head of Distribution Solutions, Lufthansa GroupRoshan Mendis, Chief Commercial Officer, Sabre Travel NetworkMoshe Rafiah, CEO, TRAVELfusion Ltd.Moderator Kevin May, Editor in chief, PhocusWire
12:55 PM – 1:20 PM
Add
Executive Interview: KAYAK
Hear from KAYAK’s CEO on the trajectory of meta, the future of OTA-meta relationships, and how key players and emerging upstarts are shaping the ... [read more]
Steve Hafner, Co-Founder and CEO, KAYAKInterviewer Maggie Rauch, Senior Director, Research and Head Analyst, Phocuswright Inc.
1:20 PM – 1:50 PM
Add
1:50 PM – 2:00 PM
Add
Lunch
2:00 PM
-
3:00 PM
Networking Lunch Grand Ballroom, 2nd Floor, Convention Center
2:00 PM – 3:00 PM
Add

Note: All conference information (including program, speakers, etc.) is subject to change without notice.