Lorraine Sileo

Senior Vice President, Research and Business Operations
Phocuswright Inc.

Lorraine Sileo Senior Vice President, Research and Business Operations
Lorraine Sileo launched the research division of Phocuswright Inc. in 1998. Phocuswright's global marketplace intelligence is the industry standard for segmentation, sizing, forecasting, trends, analysis and consumer travel planning behavior. She is quoted frequently in consumer and trade media and has authored numerous publications (including Phocuswright's U.S. Online Travel Overview reports). Lorraine has testified at hearings held by the National Commission to Ensure Consumer Information and Choice in the Airline Industry, charged by Congress to examine the impact of online distribution on the travel industry. She was previously an adjunct professor at New York University's Graduate Center for Hospitality, Tourism and Sports Management. She has analyzed the business and consumer electronics marketplace for various publications and media companies for over 20 years.

Sessions

Wednesday, November 20, 2019
9:00 AM – 9:15 AM

Center Stage Opening

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Wednesday, November 20, 2019
5:35 PM – 6:00 PM

Executive Interview: Booking Holdings

The leader of Booking Holdings has set his sights on integrating the company’s expanding portfolio of brands to facilitate a complete end-to-end 'experience' platform. Get the inside scoop on Glenn Fogel’s vision for the future of the tech giant, and its prospects for creating a frictionless platform that seamlessly covers every stage in the funnel from inspiration to payment.

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Thursday, November 21, 2019
10:45 AM – 11:10 AM

Executive Roundtable: Hotel Strategies 2020 - Taking Control

Hotels are ramping up their tech to improve targeting, reward customers, make smarter distribution choices and offer a differentiated guest experience. How are they doing? Hear from some the industry’s key players in hotel marketing as they discuss their strategies, successes and challenges.

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