Douglas Quinby


2023 Phocuswright Conference speaker

Douglas Quinby CEO
Douglas Quinby is co-founder and CEO of Arival. He partnered with Alex Kremer and Bruce Rosard to establish an independent platform to serve the business needs of creators and sellers of Tours, Activities & Attractions – a segment long overlooked by the global travel and tourism industry. Arival advances the business of creating awesome in-destination experiences through events, insights and community for Tour, Activity & Attraction providers.

Prior to founding Arival, Douglas was senior vice president, research, at Phocuswright, the leading travel industry research firm. He played a central role in building Phocuswright research and programming the Phocuswright Conference, the bellwether event for online travel. With nearly two decades of experience in qualitative and quantitative research, he designed and led numerous seminal studies on tours and activities, vacation rentals, social media and traveler reviews, travel agencies, online travel agencies and more.

Douglas is a recognized expert on online travel and travel distribution and is frequently cited in leading media outlets including Bloomberg, CNN, The New York Times, USA Today, The Wall Street Journal and The Washington Post. He is a sought-after speaker and moderator, and has presented at numerous travel industry events around the world.


Wednesday, November 15, 2023
3:40 PM – 4:05 PM MST

Executive Interview: Tours, Activities and Experiences: Aiming High

Tours, activities and experiences have long been seen as travel's next frontier for aggregation and consolidation. But despite a few notable successes, the sector remains stubbornly fragmented. CEOs of the two biggest marketplaces clear up misconceptions about the sector, why it is different to the rest of travel and what the future holds.

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