Tuesday, November 17, 2026
11:30 AM – 12:15 PM EST
Travel demand held up in 2025, but the behavior underneath it shifted. Spending tightened as Americans weighed travel against competing financial priorities, with younger travelers — now the largest share of the market — more cost-conscious than ever. At the same time, novelty eclipses repetition for Gen Z and millennials, challenging brands to build programs that reward flexibility and exploration as much as frequency. The traveler is still booking — but the assumptions built into most conversion and loyalty strategies no longer hold. What does the industry actually know about who it's selling to right now?
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