Charles McKee

Executive Advisor
Seabury Airline Strategy Group

2026 Phocuswright Conference speaker

Charles McKee Executive Advisor
Charlie has 30+ years leading commercial teams at both full service and low cost airlines at various lifecycle stages: start ups, repositionings and work outs
He brings together multi-disciplinary commercial expertise to help organizations transform with a focus on demand generation through technology enablement and cutting edge product marketing and merchandising. This included CMO-sponsorship of Air Canada’s work resulting in it being the world’s first full service carrier to offer branded fares and a la carte ancillaries, subscription products and carbon-offsetting.
In addition to being CMO at Air Canada, Charlie has held chief commercial and chief marketing positions at two major airlines, two international hotel brands and a national tourism organization. He recently led the airline solutions groups at Sabre for pricing & RM, network planning, Radixx and airline data products before returning to consulting in 2023. He is an executive advisor at Seabury Airline Strategy Group and currently acting as interim marketing head at Oneworld.

Sessions

Thursday, November 19, 2026
9:00 AM – 9:30 AM EST

Interactive Panel: Loyal to Whom? Brands, Intermediaries and the AI Agent in the Middle

AI agents are starting to search, compare and book on travelers' behalf. That puts pressure on every player that has spent years building a direct relationship with the customer. Airlines want their content visible and their loyalty programs relevant. TMCs are already being bypassed by corporate booking and expense tools. Tech providers are racing to decide which side they're on. Leaders from an airline, the managed travel world and the technology side will each stake out their role in an agent-driven market, then debate what loyalty, personalization and payments look like when the "customer" might be software. Bring your questions: this is an interactive roundtable.

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