Jamie Nettles

VP of Consumer Segments
Capital One

2026 Phocuswright Conference speaker

Jamie Nettles VP of Consumer Segments

Sessions

Wednesday, November 18, 2026
10:15 AM – 10:40 AM EST

Executive Panel: Competing for the Traveler Relationship

The battle for traveler loyalty is expanding beyond traditional travel brands. Airlines, financial institutions, membership organizations and other players are using data, rewards, personalization and AI to deepen relationships and influence where consumers search, book and spend. This session examines the changing traveler relationship and how companies are competing to earn loyalty, influence decisions and deliver value as expectations and discovery channels evolve.

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