Richie Karaburun

Clinical Associate Professor
NYU Tisch Center

2026 Phocuswright Conference speaker

Richie Karaburun Clinical Associate Professor
Dr. Recep “Richie” Karaburun, also known as “Dr. K,” is a Clinical Associate Professor of Hospitality and Tourism at the NYU School of Professional Studies Jonathan M. Tisch Center for Hospitality and Tourism. He holds a Doctorate in Business Administration with a concentration in Marketing from the Lubin School of Business at Pace University, an MBA from the George Argyros School of Business and Economics at Chapman University, and a BBA in International Relations from Uludag University in Turkey.

With more than two decades of global leadership experience in the travel and hospitality industry, Dr. Karaburun is a recognized expert in strategic growth, innovation, and business development. He has served on numerous industry panels and conferences, sharing insights on topics including sales leadership, supplier negotiations, hospitality innovation, the metaverse, and travel technology.

Since 2013, Dr. Karaburun has taught a wide range of courses at the Tisch Center, combining academic rigor with real-world experience. In recognition of his outstanding teaching and mentorship, he has received several honors, including the NYU SPS Excellence in Teaching Awards (2018, 2024), the Outstanding Service Award (2019), and most notably, the NYU Distinguished Teaching Award (DTA) in 2025. The DTA is one of NYU’s highest faculty honors, awarded annually to six full-time professors across the university who demonstrate exceptional commitment to teaching excellence, innovation, and student engagement both in and outside the classroom. Dr. Karaburun exemplifies this commitment through his student-centric pedagogy and inspiring mentorship.

In 2021, he was appointed Director of the NYU SPS Tisch Center of Hospitality Innovation Hub Incubator, where he supports student entrepreneurs and helps bridge the gap between academia and industry.

Dr. Karaburun’s most recent executive role was as Managing Director, North America, at Roomer, a peer-to-peer travel marketplace. His previous leadership positions include Vice President of Global Supplier Relations at RADIUS, President of GTA North America, and Vice President of Product Development at American Tours International—where he consistently drove revenue growth, operational efficiency, and strategic partnerships.

His research interests include cultural differences in service quality, social connectedness via social media, hotel distribution strategies, and digital customer engagement. His work has been published in leading journals such as the International Journal of Hospitality Management, and featured in media outlets including The New York Times, Skift, Reuters, Hotel News Now, and The Atlantic.

In 2023, Dr. Karaburun was named one of the Top 30 Most Influential Educators in Global Hospitality by the International Hospitality Institute, further solidifying his reputation as a leader in both academia and the industry.

Sessions

Tuesday, November 17, 2026
4:45 PM – 5:15 PM EST

Masterclass: The Centaur Hotel: Why the Future of Hospitality Is Human + AI

Purpose and Learning Goals:AI is transforming every part of hospitality—from operations and revenue management to marketing, distribution, and guest engagement. But the biggest question facing the industry isn't where to use AI. It's where human judgment still creates the greatest competitive advantage.As an NYU professor, Google Higher Education AI Fellow and author of The Power of Perseverance, Richie Karaburun works with the next generation of hospitality leaders while advising organizations on how AI is changing work. His conclusion is simple: the winners won't be companies that replace people with AI—they'll be the ones that pair people and AI to create better decisions, better service and better business outcomes.Using the "centaur" model—human plus machine working together—this session explores how hospitality organizations can identify the work AI should own, the moments that must remain human, and how to redesign teams around the strengths of both.Whether you operate hotels, build technology, support distribution or invest in the sector, you'll leave with a practical framework for applying AI without sacrificing the human experiences that define hospitality.Learn More(Space is Limited. Secure your spot by bookmarking this session in the app!)

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