Registration Terms and Conditions

Conference Cancellation
If The Phocuswright Conference is not held as scheduled, the registration fee may be applied to the rescheduled event, or to the purchase of any Phocuswright research product or event within one year of the canceled event.

The registration fee allows access to the events as outlined in the registration you selected and includes: conference materials, receptions, meals and breaks as specified in the program. Registration fees are nonrefundable. Ticket sharing is not allowed under any circumstances and considered theft of services. Anyone found wearing an unauthorized badge or someone else's badge will be escorted off-property and both parties may be banned from attending future events. All fees and discounts are subject to change without notice; these changes will be applied to unconfirmed registrations. The program is subject to change without notice.

Only one discount may be taken per registration. No discounts apply to onsite pricing or early-bird registration pricing.

Registration payment is by charge card. Other payment methods must be requested; in those cases, payment is due within two weeks of registration to secure your registration. Discounts will be forfeited if payment is late. A 1.5% finance charge per month will apply to any payments received 30 days after registration date. If paying for a registration with an outstanding Phocuswright credit memo, no refunds, exchanges or credits are allowed.

Registrations may be transferred to another employee in your company and requests for transfers of registration fees must be made in writing on or before October 19, 2019 unless specified in a separate contract. Registrations not transferred by this date may be forfeited.

Canceled registrations that are eligible to receive a credit memo must be canceled in writing on or before September 21, 2019; the credit memo is 75% of the value of the registration fee. Registrations not canceled by this date will be forfeited and a credit memo will not be issued. All registration fees are non-refundable.

Credit Memo
Eligible registrations canceled by September 21, 2019 that are not transferred to another employee are able to receive a credit memo equal to 75% of the registration fee. All cancellations and requests for credit memos must be received in writing by September 21, 2019. A credit memo issued for the cancellation of a registration for this event may be applied to the purchase of any Phocuswright research product or toward a future event registration by any employee of your company within one year; it will become null and void if not used by November 19, 2020.

Registrations in Agreements
Registrations contracted in separate agreements are not eligible for credit memo or refund as specified in the individual agreement.

Startup Company Tickets
Startup Tickets are non-refundable; no credit will be issued for unused or cancelled tickets. No other discounts apply.

Ancillary Events
No functions or events may be held during conference hours without written permission from Phocuswright.

Information Processing Notice and Consent:
In connection with The Phocuswright Conference on November 19-21, 2019, you agree and consent that your likeness may be captured in still photo, video, digital photography and other means and may be used across our programs and applications and displayed paper handouts at our events, including access to presentations and other activities for distribution to event attendees and those who were unable to attend and will view the recordings live or at a later date. You grant Northstar Travel Media, LLC and the sponsor of this event explicit permission, to use your name and likeness in photographs, video and/or or other digital and hard copy recordings, broadcasts and/or image preservation in digital or paper-based reproductions, in any and all of its applications, sites and publications, without payment or any other consideration, and explicitly waive any and all royalties and any and all other forms of compensation. You also, by indicating your consent during the registration process, release, hold harmless and indemnify Northstar and the sponsor of this event from any and all liability related to use and/or dissemination of my name, likeness and/or image.