Klaus Kohlmayr

Chief Evangelist and Development Officer
IDeaS

2026 Phocuswright Conference speaker

Klaus Kohlmayr Chief Evangelist and Development Officer
As Chief Evangelist and Development Officer for IDeaS, Klaus’s role is to challenge existing thought processes, create stimulating conversations and help bring to live the future of Revenue Management and Pricing in hospitality and travel. Klaus is a frequently sought out thought leader and contributor for some of the major industry forums, including Phocuswire, Skift, ITB, HITEC & ROC and others.

He is currently responsible for global thought leadership, working closely with the industry and teams at IDeaS to accelerate innovation. Additionally, he is also leading the team responsible for mapping out IDeaS long term strategy and is heading up the Global Alliances and Partnership group as well as the newly formed IDeaS.Lab innovation team.

Klaus has been working to challenge the status quo for the last 20+ years. He has worked in global hospitality roles for many years both in Operations as well as leading revenue management and pricing departments in Europe and Asia.

An advocate of lifelong learning, Klaus holds a Bachelor of Science in Hotel Management, has studied business at Henley Management College, real estate investment and asset management at Cornell University’s School of Hotel Administration; and finance and strategy at the Singapore Management University.

Sessions

Tuesday, November 17, 2026
11:30 AM – 12:15 PM EST

Agentic AI in Travel: From Experimentation to Execution

More than 60% of travel businesses are already experimenting with or scaling agentic AI, but moving from promising pilots to trusted, real-world applications is proving more complicated. As AI agents begin to search, recommend, transact and book on behalf of travelers, new questions are emerging around trust, control, accountability and the role of humans in the process. This roundtable explores where agentic AI is delivering meaningful results today, what is preventing broader adoption, and what travel companies need to rethink — from workflows and data to governance and human oversight — to put agents to work at scale.

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