2024 Program

Register or check in, and collect your conference materials. Phocuswright Reception is the go-to spot for all your needs.

Then, meet with innovators and exhibitors one-on-one! The showcase is open for business and abuzz with activity.

Join Phocuswright and the Travel Technology Association for the second annual Soapbox Industry Debate! (Breakfast will be available.)

The Soapbox is a forum for travel technology innovators to voice their thoughts and opinions on the hot button policy issues of the day and learn about advocacy efforts in the industry.

This year’s session will unpack the impact of the U.S. elections on the travel technology industry. An expert panel will kick off the debate followed by an interactive discussion covering issues like AI regulation, concerns about big tech, data privacy, “junk” fees, support for startups and more.

Join Laura Chadwick, President and CEO, Travel Technology Association, Lara Tennyson, Head of US Federal Affairs, Booking Holdings, Emmett O’Keefe, Director of Federal & State Government Relations, Sabre Inc., and Jason Scism, Founder and CEO, DreamGuest as we debate these critical industry topics.

"Audacious and ambitious" is how Expedia's tech and business transformation over the past few years has been described. But there's no time to rest on laurels. Hear from its very accomplished new CEO on how she's leading the company into the future.

Whether for convenience, savings, or to save the planet, transportation is being reshaped from the ground up as travelers seek alternatives to air travel. Find out how suppliers are responding to travelers' needs to get from A to B without a flight.

One of online travel's OGs shares his take on the state of travel and tourism, technology's role in the future and where he's focusing his attention and money.

Travel startup funding is rebounding. New technologies and breakthroughs are amping up investor interest and there's still a long runway for those who are focusing on fundamentals. Our panel of investors tells us what is on their radar.

Hotel Treats is the people's choice winner of Phocuswright's and WiT's Global Startup Pitch.

A 5-minute session on why hotels serious about loyalty are becoming obsessed with local residents and how the distribution of hotel day experiences is about to change forever.

iWander is an AI travel companion. Its technology aims to transform in-destination exploration by providing personalized, immersive audio tours and real-time recommendations tailored to individual traveler preferences.

Travelers’ relationship with technology continues to evolve, with the latest tech-driven services and hardware devices delighting, frustrating and even unsettling travelers young and old. Discover what travelers think about the state of travel websites and apps, how they're using cutting-edge technology including generative AI, and what they're thinking about the future.

Points and discounts are no longer enough to engender loyalty. Brands seek to create deeper, more meaningful connections with consumers through card optimization, travel apps, unique experiences, simple convenience and more. Hear how three leading companies are aiming to distinguish themselves in this new era.

As AI-powered conversational search delivers increasingly personalized travel recommendations, the marketing funnel is evolving. Learn how Google Travel’s engineering lead is navigating this shift and uncovering new opportunities for search and discovery in the travel industry.

A retailing revolution, an increasingly fragmented distribution landscape and the rise of AI has the potential to elevate the customer experience and open new revenue opportunities for travel businesses. Sabre’s chief shares how he and his team navigate and innovate in this uncertain landscape.

Founded in 2018, Road.travel provides curated travel guides designed to be used through in-car navigation systems to make road trips more enjoyable. This session will highlight their progress since being selected for the PhocusWire Hot 25 for 2022. Hear how the company works with automotive partners, including Ford, Audi and BMW and how its location-based technology connects to Google Maps, Booking.com, Viator and more to help users find things to do along their route.

(Limited Availability – Registration Required)

Join us for an exclusive research lunch where you’ll have the opportunity to meet our analysts, connect with fellow subscribers, and explore the full range of resources available through your Phocuswright subscription. Engage directly with our experts to gain deeper insights, share ideas, and discover new strategies to maximize the value of your research access. It’s the perfect setting to learn more about Phocuswright’s offerings, exchange knowledge, and network with like-minded professionals. Plus, don't miss the opportunity to pick up a special gift. We can't wait to see you there!

(Limited Availability – Registration Required)

Connect over lunch with industry leaders and those passionate about the short-term rental space. Whether you're a key player in the sector or simply curious about its growth and potential, this gathering offers a valuable opportunity to share insights, discuss strategies, and explore the latest trends shaping this dynamic market.

(Limited Availability – Registration Required)

Mix, mingle and munch with leaders and enthusiasts from the Tours, Activities, Attractions, and Experiences sector and continue the conversation about strategies and opportunities across to the Best Part of Travel.

Innovation isn't just for startups - scaleups and established companies are also breaking new ground and developing new technologies. Launch demonstrators of all sizes use this spotlight to wow the audience and vie to win the Travel Innovation and People's Choice Awards!

Experiences are the future of loyalty. Superlogic technology powers the best in music, sports & culture for loyalty programs.

See how this all-in-one commerce platform simplifies your tech stack, consolidating an average of 10 systems into one seamless solution that integrates effortlessly with your property management systems.

Adding value to an impossible category. How our point-to-point tech and curated stops revolutionize private car transfers.

How complex, connected trips can be built from multiple suppliers as well as US-based tour operator, aggregating 30+ APIs in one session using AI.

Discover BILL’s latest budgeting & merchant tools for powerful insights and effortless expense management.

Introducing a seamless live event ticketing solution for the travel industry, unlocking more value for guests and revenue for partners.

Showcasing Smart BE, JuliA, and AI CMS: revolutionizing travel tech with dynamic rules, advanced AI, and seamless content creation.

Discover how Mobi Intent Driven Search helps your guests find the ideal properties tailored to their desired activities, amenities, and experiences. By interpreting the intentions behind their natural language searches, we make it easier for them to embark on their next adventure.

A groundbreaking customer data platform perfectly fit to meet the complex needs of the travel and hospitality industry.

Discover Arena’s partnership with NEOM to leverage the latest AI technology in creating personalized experiences for guests and operators.

Katanox unifies direct distribution AND financial infrastructure for accommodation suppliers and buyers to drive growth.

Philip, Phocuswright’s founder, was an entrepreneur, travel advisor, consultant, and mentor to many. His influence on the travel industry and its people was profound, and his guidance will resonate for years to come.

The two applicants chosen for the scholarship reflect Philip’s passion for mentorship, embodying his values and a commitment to solving meaningful challenges in the travel industry.

The leader of the Travel unit of one of our industry’s largest travel tech companies will share his thoughts on the themes we heard from our Launch presenters and the technology topics and trends that will drive the future of our industry.

No destination fits the “New Age” bill more than this kingdom, which combines ancient history and traditions with the most new age of architecture and infrastructure development. And while much has been written about the numbers and targets under Vision 2030, this is a story that goes beyond that – at the heart of it a social transformation through travel, tourism and technology.

AI agents promise to shop and book travel for us. Two companies on the leading edge demonstrate the capabilities of their tech and tell us why we should believe this is the future. Three industry leaders - including two former executives with the now-shuttered AI travel service Wayblazer - critique the demos based on their experience on the cusp of AI in travel.

The confluence of SSI (self-sovereign identity) and AI is setting the stage for true personalization in travel. From shopping to booking to on the ground, SSI can empower travelers with control over every step of their experience, from relevant offers to frictionless travel throughout the journey. Hear about implementations currently underway from three key players.

Find out the winner of the Travel Innovation and People's Choice Awards!

Join us for drinks and enjoy networking with your fellow attendees, speakers, and the Phocuswright team!

Join our vibrant gathering. Amid the mingling, connect and share insights and have fun while enjoying the company of fellow attendees.

Join travel industry professionals for this relaxed, after-hours networking event - discuss trends, share ideas, and forge collaborations in a laid-back setting, creating opportunities for innovation and partnerships.